Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hello and thank you for your time. I was wondering what your shipping terms were if sending to Zimbabwe? Please advise whether shipping costs are considered. Best Regards Denis Cesano Colon Care

Answer

Dear Denis:

We ship anywhere in the world.  Please let us know what products you are looking for.  All of our international orders must be pre-paid with a bank wire transfer prior to shipment.

Date Posted:
4/18/2012 3:24:26 AM

Question
Can this treadmill fold up Do you have bariatric treadmill or other cardio equipment such as recumbant bike that folds away? We have to use several of these in a shared space.

Answer
This unit does not collapse or fold away.  At this time, we do not currently have a bariatric treadmill that has the fold-away feature.  Is there a specific weight capacity you need this to meet?

Date Posted:
4/16/2012 8:14:20 PM

Question
Please provide the tracking numbers for all of my order. I received one box today, but, it only had one item in the box.Thank you very much.

Answer

 Following are your tracking numbers:

FedEx Tracking #:  727199072844053

UPS Tracking #:  1Z08X1590364329759

Please contact us if you may require additional information. Have a great day!

Date Posted:
4/16/2012 8:12:17 PM

Question
Will this work by bending with a hospital bed

Answer

Dear Ms. Theberge:

Thank you for your inquiry.  Yes, this mattress is designed to be used with an adjustable medical bed. http://www.medical-supplies-equipment-company.com/product/ppf/id/17820/new_prod_full.asp

Date Posted:
4/16/2012 5:03:03 PM

Question
I am the coordinator for the child protection unit childrens hospital. I am looking for a doll with flexible limbs and neck muscle for our doctors to use in demonstration. I.e. to show mechanisms likes shaking and twisting. Does this doll have those features

Answer

The arms, legs and neck on this model are "flexible" however will not reflect true life movement of an infant. 

If you are looking for something to demonstrate SBS, we do not currently have this type of product in our inventory.  I may suggest this company as a source: http://www.enasco.com/product/SB46445G

Date Posted:
4/16/2012 4:03:30 AM

Question
Hi, i am interested in purchasing 2 carts. Do you offer financingThank YouSandy

Answer

Dear Sandy:

Thank you for your inquiry.  Third party financing is available along with net 30 for qualified buyers.  We will be happy to put together a quote including shipping.  Please contact us at 877-706-4480 x 106 with your information and we will be happy to process your request.

 

Date Posted:
4/15/2012 9:51:44 AM

Question
is it wash and wear

Answer
This consultation coat is reusable.  It is made of 80% cotton, 20% polyester.  We would suggest laundering before the first wear.  You may wash it numerous times and it still maintain like-new quality.

Date Posted:
4/15/2012 2:43:20 AM

Question
What are the criteria used for purchasing an air pressure mattress for my dad who has Parkinsons and has stage 2 bedsores We want to make certain this is the type of mattress that is needed to aid our dad's bedsore issues. Please let us know at your earliest convenience.Thank you,Florence

Answer

Alternating pressure mattress systems are suitable for anyone who has stage 1 to stage 4 pressure ulcers.  Below is an indication specified by Medicare regarding their coverage if (*Note, we do not accept insurance, this is simply a reference for indications for this type of mattress):

Multiple stage II pressure ulcers located on the trunk or pelvis and patient has been on a comprehensive ulcer treatment program for at least the past month which has included the use of a Group I support surface, and the ulcers have worsened or remained the same over the past month OR Large or multiple stage III or IV pressure ulcer(s) on the trunk or pelvis OR Recent myocutaneous flap or skin graft for a pressure ulcer on the trunk or pelvis (surgery within the past 60 days) and the patient has been on a Group II or III support surface immediately prior to a recent discharge from a hospital or nursing facility (discharge within the past 30 days). When a Group II support surface is covered following a myocutaneous flap or skin graft, coverage generally is limited to 60 days from the date of surgery. If the patient is on a Group II surface, there should be a care plan established by the physician or home care nurse which generally should include: Education of the patient and caregiver on the prevention and/or management of pressure ulcers, Regular assessment by a nurse, physician, or other licensed healthcare practitioner, Appropriate turning and positioning, Appropriate wound care, Appropriate management of moisture/incontinence, Nutritional assessment and intervention consistent with the overall plan of care. Continued use of a Group II support surface is covered until the ulcer is healed or, if healing does not continue, there is documentation in the medical record to show that: (1) other aspects of the care plan are being modified to promote healing, or (2) the use of the Group II support surface is medically necessary for wound management.

Date Posted:
4/14/2012 3:09:44 PM

Question
Is it possible to get an analog photoplethysmographic wave from th DO3700 outputAny recommendationsThanks

Answer
Thank you for your inquiry. It is possible to get an photoplethysmographic wave from the Datex-Ohmeda 3700 pulse oximeter. Thanks!

Date Posted:
4/14/2012 6:26:17 AM

Question
Do you ship to UK please?

Answer

Dear Dr. Mitchinson:

Thank you for your inquiry.  We do ship to the UK.  You can place an order online and then we will contact you with the shipping charges prior to processing your order or you can email us a list of products and we will provide you with a quote.  Bank wire transfer, credit card or Paypal are acceptable forms of payment for our UK customers.   We look forward to hearing from you.

Date Posted:
4/14/2012 3:07:06 AM

Question
I've a Nellcor N-200, had for 3 year, and I need replace a cord, one in front of machine. Do companc have cord fit Nellcord Pulse oximeter N-200? How much would that cost?

Answer

Thank you for your inquiry. If you are looking to replace the front cord which is the finger sensor? If so, please see the cost below for a new sensor:

Nellcor Durasensor Finger Clip Sensor Model DS-100A

Date Posted:
4/13/2012 6:02:26 PM

Question
What is the accuracy of the pulse oximeter sensor in terms of the percent of the full range of the SpO2

Answer
The accuracy of the SPO2 reading would be determined by the actual pulse oximeter you are using and would not be based on the sensor.

Date Posted:
4/12/2012 10:01:36 PM

Question
Do you supply in Canada where are they shipped from time line for shippingDo you have dealer pricingif so what is the pricing for a dealerplus shipping costs.Terrace B.C.Canada postal V8G 1J7

Answer
We do ship to Canada.  This product is shipped from New Jersey.  We do not offer dealer pricing, but if you purchase multiple quantities, we are able to offer a volume discount.  I will be in contact with you shortly to confirm additional information to obtain shipping costs.

Date Posted:
4/12/2012 1:27:18 PM

Question
How can i disinfect my childs nebulizer without any harmful chemicals? I was told i could wipe down with 409, is that true? Thanks, Veronica Sanchez

Answer

Dear Ms. Sanchez:

We would recommend using warm to hot, distilled water with mild soap.  After washing, rinse off any soap with distilled water and allow air dry or wipe with clean cloth. 

Date Posted:
4/11/2012 3:11:10 PM

Question
How do I get sample fabric

Answer

Thank you for your inquiry. Could you tell me which fabric you would like a sample of? Also, if you can provide the mailing address and the contact person name for where the sample will be going. Thanks!

Date Posted:
4/11/2012 1:34:07 PM

Question
Hello- I am a school nurse and work with students who have trachs. I have been asked to train the other 50 nurses in my district. I wondered if you would send me a cuffless trach tube, obterator and velcro tie or a whole kit. Thank you, Sally

Answer

Hello,

Thank you for your inquiry.  Please see the category below to select the items your interested in placing. Regrettably, we don't have any samples available.

Tracheostomy Care Supplies

I would like to recommend purchasing a Trach manikin if you will be teaching 50 other nurses in the district: Please see the manikin link below:

Adult Patient Education Tracheostomy Care Manikin

Date Posted:
4/11/2012 10:50:41 AM

Question
KINDLY ADVISE THE PRICE AND AVAILABILITY FOR THE BELOW DESCRIBED ITEM: CRYPTOCOCCUS ANTIGEN TEST KITS 50 HOLDING FORCEPS. QTY: 05 BIOPSY PUNCHERS. QTY: 05 PULSE OXIMETER. QTY: 04 DIGITAL BP MACHINES. QTY: 03

Answer

Thank you for contacting MSEC! You quote has been submitted.

Date Posted:
4/11/2012 7:58:54 AM

Question
I am looking for a cart for my volunteers to deliver coffee from a new coffee shop opening in our hospital to the hospital floors. I would like to have something with cup holders or something that would keep the cups from tipping over easily when going over a threshold etc. Any ideas

Answer

This cart is sufficient for beverage service, but we have a few alternatives to suggest as well:

http://www.medical-supplies-equipment-company.com/product/ppf/id/20790/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/30550/new_prod_full.asp

Date Posted:
4/10/2012 7:07:52 PM

Question
can dag solution be used for eye inflammation Should it be diluted for this purpose? to what dilution?

Answer

This product is recommended for use primarily as a gargling solution or oral anesthetic/analgesic (may also be used topically in other ways).  There is not a specific indication as to whether or not this would be safe to use optically.  Below is some additional information:

D.A.G. (Dierkers Antiseptic Germicidal) is a gargling agent with infection-fighting ingredients. DAG Solution is a clear liquid, with a unique smell & taste, made of Phenolated Iodine in Irish Moss Extract with Organic Borates. These ingredients provide a soothing antiseptic solution with strong germicidal power - without the burn and sting of alcohol. DAG Solution is an extremely effective gargle for a sore and irritated throat. Start gargling as soon as you feel that little tingle in your throat that warns, sickness is coming! The key is to gargle as long and as often as possible initially. There is nothing like the dread you feel when you know you are getting sick, and there is also no feeling like the relief of waking up WITHOUT a sore throat! DAG Solution is an invaluable addition to the medicine cabinet of any busy person, who just doesn't have time be sick! DAG Solution can also be used as a soothing mouthwash, to relieve the discomfort and speed the healing, of canker sores, inflamed gums or any other irritating mouth sores. DAG Solution is a mild, sting-free, non-irritating topical antiseptic that soothes insect bites, minor cuts & scrapes.

Applications of DAG that may work with the following conditions:

EAR, NOSE AND THROAT CONDITIONS
SINUSITIS: use frequently in each nostril or directly by canals.
OTITIS MEDIA: three or four drops in the ear frequently.
TONSILLITIS: undiluted as a gargle.
SORE THROATS: undiluted as a gargle.
LARYNGITIS: swallow small quantities frequently, preferably dropped on the tongue from an eye dropper.
CANKER SORES: rinse mouth with undiluted DAG (one teaspoon), hold in mouth for a few moments.
SORENESS FROM FALSE TEETH: rinse mouth with undiluted DAG (one teaspoon), hold in mouth for a few moments.
TOOTHACHE: undiluted cotton pack between cheek and gums.
ULCERATED TOOTH: undiluted cotton pack between cheek and gums.

GYNECOLOGICAL CONDITIONS
LEUKORRHEA: insert DAG soaked tampon and inject nightly with small syringe.
TRICHOMONAS: same as above.
CERVICITIS: same as above.
ENDOMETRITIS: same as above-assume knee chest position after injection.

PROCTOLOGY
PRURITUS ANUS: apply DAG directly as wet dressing or paint area.
FISSURES: same as above.
FISTULA: same as above.

TOPICAL DRESSINGS
COOLS SUNBURNS, RELIEVES CHIGGER, MOSQUITO BITES AND BEE STINGS.
ERYSIPELAS: keep moist dressing applied on cotton over affected area.
GANGRENE: (TOXIC) (DIABETIC) (ARTERIAL): same as above.
OBLITERANS/CARBUNCLES/FURUNCULOSIS/ABSCESSES: same as above.
BURNS & ULCERATIONS: same as above.
ABRASIONS: same as above.
BED SORES: same as above.
INCISIONS & STITCHES: same as above.
LICE: wash and soak affected areas - use full strength.
STITCH ABSCESSES: same as above. Drip method may be used indefinitely without injury to the tissue.

KEEP D.A.G. ON HAND AT ALL TIMES IN THE HOME AS THE FIRST REMEDY TO TRY FOR ANY EMERGENCY
 
Contains Penolated iodine in an Irish moss extract with organic borates

Date Posted:
4/9/2012 8:08:18 PM

Question
I am esthetician looking an oxygen concentrator to perform oxygen facials. The tubing is hooked to compressor and infused into patients skin with airgun device. Tubing has pushin hookup on concentrator end and want to know if this may be compatible with my equipment. Are you familiar

Answer

Unfortunately, we do not have any supporting information regarding this being compatible with any accessories for this type of treatment.  If the tubing you use is the same size as standard oxygen tubing, this may be sufficient.

We must advise, however, that for the purchase of oxygen concentrators, due to the nature of the product, we must have a prescription on file.

Date Posted:
4/9/2012 12:14:30 PM

[<< Prev] 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522
Page 522 of 522