Ask The Pros:

Question

Need to know what cabinets are BNA-approved Bureau of Narcotic Enforcement

Answer

 Ms. Matusz:

Thank you for taking the time to discuss the type of approvals required for the narcotic cabinets. Please click the linked products to review the features and pricing of each of the cabinets. Please contact us if you require additional information.

Class 3 Approved:

• Narcotics Box
• Double Door Narcotic Cabinet

Schedule 2 Approved:

• Corner Single Door Stainless Steel Narcotic Cabinet
• Deluxe Stainless Steel Narcotic Cabinet
• Double Door Narcotic Cabinet
• Double Door Narcotic Cabinet w/ 3-Bolt Wafer Lock
• Double Door Stainless Steel Narcotic Cabinet, 30in H
• Large Double Door Stainless Steel Narcotic Cabinet

Date Posted:
5/11/2012 2:52:00 PM

Question
I have a quote for roughly 22 line items csn I e-mail this to someone for the best pricing possible Thanks Steve bergeon

Answer
Hello, Steve.  I am the account representative for your company.  Please e-mail me the quote at brittany@msecompany.net and I'd be happy to review for you ASAP. 

Date Posted:
5/11/2012 9:36:06 AM

Question
What brand of POC is this

Answer
This oxygen concentrator is "Oxus" brand.  If you have any questions, we would be happy to send you some additional literature.  Please note, we do require a prescription for the purchase of this item.

Date Posted:
5/11/2012 5:02:23 AM

Question
If ordered by a doctor, do you bill Medicare

Answer

Dear Sheila:

Thank you for your inquiry.  Unfortunately, Medicare reviews claims on a case-by-case basis and there is no guarantee that your claim will be accepted.  Also, at this time we do not accept Medicare coverage and would not be able to assist you if you wish to file a claim with Medicare.  Please advise if you would like us to proceed with your request.

Date Posted:
5/10/2012 1:33:03 PM

Question
My doctor recommended strongly that I get a hydraulic bed that will lift the head up and down. Do you sell the mattress that goes with this unit and/or does a special mattress need to be purchased for this unit

Answer
We do sell the mattress that works with this bed.  We have this bed available as a package that includes rails, bed and foam mattress.  If you are looking for a more advanced mattress, we have air mattresses or gel mattress overlays.

Date Posted:
5/10/2012 1:31:55 PM

Question
Can this bed be bought through Medicare

Answer

Dear George:

Thank you for your inquiry.  Medicare reviews requests on a case-by-case basis and your specific conditions.  Unfortunately, since we do not accept Medicare coverage at this time, we are not able to assist you you with your request further.  We are currently running a special on this bed.  If you are interested in a quote, please respond to this email with your shipping details. 

Date Posted:
5/9/2012 8:02:14 PM

Question
WHAT IS THE PART # FOR SOILD TRAP

Answer
Thank you for your inquiry. If you are interested in purchase the solid trap only. The part number is 30-0095 and your cost would be $24.76 plus shipping charges.

Date Posted:
5/9/2012 8:39:12 AM

Question
I am looking for a lift/reclining chair for my father. We need it delivered by Sat. May 12th to Cedarburg, WI. I am interested specifically in the model number L553-RPGLT. The online catalog indicates that it is in stock. How fast does it ship? Additionally, do you bill medicare/supplemental insurance?

Answer

This item is only in stock in the following colors: autumn, rosewood, cornflower, spring, chestnut vinyl.  This chair, for in stock colors takes 3 to 5 working days to ship out.  These would ship from PA so there would also be a transit time of approximately 3 working days.

We do not currently accept or bill any medical insurance.

Date Posted:
5/8/2012 8:31:12 PM

Question
Dear Sir / Madam Good morning to you. We are interested in General Transport Stretcher w/ Side Rails ,Options: w/ adjust backrest, 2in hinged pad. Kindly advise us does the price include freight charges? Looking for your favourable response. Thank you. Best Regards, Quek Chon Heng Mobile: +65 9876 2853 E-mail: qch@alliancesafety.com.sg Alliance Safety Pte Ltd Block 3016 Bedok North Avenue 4 #06-06 Eastech Singapore 489947 Telephone: +65 65424913 - Fax: +65 65424132

Answer

Hello, the price for this unit including the hinged backrest is $1,592.75.  This price does NOT include delivery.  If you wish to receive a formal quote for this item including delivery to Singapore, we would be happy to offer one.  Thank you.

Date Posted:
5/7/2012 10:43:43 PM

Question
do you carry full size body mannequins?

Answer
Yes, we do carry full-size manikins.  Are there any specific features you need your manikin to have?

Date Posted:
5/7/2012 12:25:08 PM

Question
I need Contact information in order to place a Government order. Please contact me at casey.thayer2@va.gov. Thanks

Answer

Hello, Casey.  I will be your point of contact for Government purchases.  Please feel free to contact me at any time:

Brittany Steffen
Customer Support Supervisor/Government Sales
877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
5/7/2012 9:31:46 AM

Question
how many patients can this med cart hold.we are small assisted living facilities...we have 5-15 residents per location...I am looking to purchase 3 carts to work for us.

Answer
This unit would be sufficient for storage for your facilities with 15 patients as it has a total capacity of 360 punch cards equating 24 punch cards per patient.  We do have one unit that is a smaller capacity of 240 punch cards that would be sufficient for your smaller facilities.  This item is not currently listed on our website, so I will e-mail you some information on the alternate smaller cart.

Date Posted:
5/6/2012 11:55:36 AM

Question
Is this product available through social security with a doctors order

Answer

Dear Ms. Spears:

Thank you for your inquiry.  Unfortunately, we do not accept medicare/ medicaid coverage at this time. 

Date Posted:
5/5/2012 1:46:48 PM

Question
How do you size this????

Answer

This lab coat is sized by the following chart:

Date Posted:
5/4/2012 4:39:47 PM

Question
I do not see a HCPC code listed on this item, nor do I see a weight capacity of the patient for this item. Can you please provide more details Thank you

Answer
The HCPC code for this item is E0185.  The weight capacity is 800lbs.  The life expectancy, under normal use, is 2-5 years.  The unit is covered by the manufacturer warranty for 1 year. 

Date Posted:
5/4/2012 2:52:37 PM

Question
Dear Sir, The Ministry of Healthcare, Republic of Moldova has received grants from the International Development Association IDA and International fund for Social Welfare Development respectively toward Health improvement and social welfare project and intends to apply part of the proceeds of the grants to payments under the procurement of two hundred thousand pieces of Laboratory and Scrub Uniforms. The Ministry has also published a bid recently inviting interested firms to apply for the supply of two hundred thousand pieces of Laboratory and Scrub Uniforms, therefore if you are interested to bid for the tender, kindly confirm your interest so that we can proceed further without much delay. Having known your company as one with international recognition, we intend to contact your company to supply the required uniforms to the Ministry. We shall make 90% advance payment upon fulfillment of our official obligation. Our official requirements and specification of the desired uniforms will be sent to you once acknowledgment letter is received. If you are interested in this contract please reply within 24 to 48 hours of receipt of this letter. Awaiting your response Nicolae Focsa

Answer

Hello, Nicolae.

We would be happy to bid on this project.  Please e-mail the details of this request to brittany@msecompany.net and we will review the specifications you require and provide pricing promptly.  Thank you for your interest in MSEC!

Date Posted:
5/4/2012 12:29:22 AM

Question
After using paypal, it crashes Order 135901httpswww.medical-supplies-equipment-company.comscartconfirm_paypal_payment.asptx93G45710PN450191TstCompletedamt118.64ccUSDcmitem_numberXM0621AFHIVBScript error 800a000d type mismatchscartconfirm_paypal_payment.asp, line 166

Answer

Dear Mr. Labbe:

Thank you for the follow up.  Your order for Double Strap Conform Shoes for Men has gone through.  Your confirmation number is 135901.  An email will be sent to you shortly. 

Date Posted:
5/3/2012 10:01:45 PM

Question
I am a Nursing educator and was wondering if we could have the rep who covers our hospital come and conduct an inservice on these pumpsI work for St. Joseph Hospital4295 Hempstead Tpk Bethpage NY 11714 My contact info # 516.520.2209Thank youBetty Andreadis

Answer

Thank you for your inquiry. Please contact the manufacturer directly to see if they are able to schedule a rep to do a inservice for St. Joseph Hospital.

• Abbott Nutrition
•  (800) 227-5767

Date Posted:
5/3/2012 3:32:57 PM

Question
I'm interested in purchasing item number FC-3991GAL chiropratic adjusting table in haze grey and I would like to know the following before purchase: 1 Total cost with standard shipping and tax to zip code 80218 2 estimated delivery date Thank you Cindie

Answer
We would be happy to provide you a total cost.  This will be e-mailed to you shortly.

Date Posted:
5/3/2012 2:27:38 PM

Question
back of neck and right shoulder pain did all tests now on muscle relaxers and celebrex please help me........

Answer
This inflatable cervical pillow or our water based pillows may be a good option for you as they can be adjusted to the firmness you desire to provide the specific support you require.

Date Posted:
5/3/2012 2:15:18 PM