Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am looking for installation information on this privacy curtain set up - if there is a link via your site, or information you can send me via email, I would greatly appreciate it.

Answer

Dear Ms. Mcardle:

Thank you for your inquiry.  Unfortunately, at this time we are still in the process of creating an installation video for this product.  However, if you have any questions regarding the installation, please contact Gary at 877-706-4480 x 104 or Gilbert x 108 and either one will be happy to assist you and answer any questions.  Have a good holiday weekend.

Date Posted:
5/25/2012 5:10:02 PM

Question
I am KARAT I study in Mahidol University, ThailandI am interested in your product cause I do the research about Colonoscope TrackingCould you give me some information about the price How much for Olympus OSF-2 ?ThanksKarat

Answer
Unfortunately, we do not currently have any of the Olympus scopes in our inventory.  Typically these would run about $1,900 refurbished, but this price varies based on condition and availability.

Date Posted:
5/25/2012 1:46:58 AM

Question
I am interested in this product. Can you tell me the quantity included in the $18.82 retail cost Also, the site says that there is a choice of sleeves and mitten cuff as well as size, however, I didnt see that option. I look forward to your reply.

Answer

I apologize, this price was displayed as a special when we were offering these by the case of 1 dozen.  These are now only available by the case of 6 dozen and the price is $107.52 for this case quantity.

This item is the sleeved shirt: http://www.medical-supplies-equipment-company.com/product/ppf/id/1557/new_prod_full.asp

This item is the mitten shirt: http://www.medical-supplies-equipment-company.com/product/ppf/id/1559/new_prod_full.asp

Date Posted:
5/24/2012 4:56:55 PM

Question
I would like to discuss the various options. Also, do you have a warehouse where I can review the various exam tablesThanks,Dr. Kahana

Answer

Hello, Dr. Kahana.

We unfortunately, do not have a warehouse available for viewing the products we carry.  If you wish to receive additional information or pictures I would be happy to see what we have available.  Please let me know if I can answer any product questions you may have.  Thank you!

Date Posted:
5/23/2012 4:29:03 PM

Question
Im interested in getting these socks for someone who has very swollen toes, feet, and calves. How wide to the socks stretch in each of these areasThank you.Cathy

Answer

Dear Cathy:

Thank you for contacting MSEC. The following reflects how wide the socks can be stretched. Please contact us if you require additional information.

Medium/Large Size:

Large/ XLarge Size:

Date Posted:
5/23/2012 12:38:13 PM

Question
Hello I am a purchaser for a govt contractor. I have been requested to look into purchasing the following medical supplies: 1,000 5cc or 6cc syringes no needles needed 1,500 luer lock caps 500 3-piece IV tubes Y connection 6'' or 8'' long typically the Y will have 3 female ends and all others are male, assuming the outside connection determines gender The questions I have for you are: 1 Can you supply these items in the volume needed? 2 Is there any problem with shipping these medical supplies to the state of NJ? 3 An estimated cost of each if possible - I realize you may not be able to offer an exact quote on the sketchy information offered, but a ball park estimate would be helpful. Thank you

Answer
Hello, I would be happy to prepare a quote for you based on the information provided.  I should have something to you by the end of business today.  Thank you!

Date Posted:
5/22/2012 5:35:08 PM

Question
I have been offered a TBird KJHT1789 for humanitarian aid work. I am trying to find out how old this model might be. Can you assist me with an age range Also, are there still parts available if needed?Thank you for your help on this!

Answer

The following company should be able to assist in answering any technical questions on the unit as well as advise if replacement parts are available:

www.BEMES.com

Date Posted:
5/22/2012 4:19:55 PM

Question
Would like to know what the recommended maintenance is for cervical punch biopsy forceps used in colposcopy i.e. how many use or time period before sharpening?

Answer

Dear Ms. Sacramento:

Thank you for your inquiry. This biopsy forceps should be maintained the same way any stainless steel instrument is cleaned and sterilized, making sure the cutting edge is protected from other instruments or objects. It all depends on how often the forceps are used to determine the time period before sharpening them. Please contact us if you require additional information.

Date Posted:
5/22/2012 4:11:42 PM

Question
Need to affix a foam pad w/ nearinfrared probe to skin w/ minimal contact area. Must set quickly and resist ~5lbs tension for 1hr then remove. Can it do this Also what solvent to remove?

Answer

This item is an extra strong white rubber, latex liquid adhesive cement.  It is used to adhere ostomy appliances to the skin, fast drying and secure and contains zinc oxide to relieve irritation.

Attached is a link to the product MSDS sheet for more information: http://www.torbot.com/ecom/upload/MSDS%20Bonding%20Cement.pdf

Date Posted:
5/22/2012 1:08:32 PM

Question
Dear sirs, please can you make us an urgent offer for te delivery of : WRAP AROUND FIRE BLANKET KIT! thanks in advance, Do you a supplier in Belgium or Europe??? kind regards, mimi

Answer

Hello,

How many units do you need quoted? Where will this item be shipped?  We do not have international suppliers but we do ship internationally.

Date Posted:
5/22/2012 10:20:15 AM

Question
Do you purchase used Rollator/wheelchairs and standard walkers?

Answer
Thank you for your inquiry. Regrettably, we don't purchase used equipment. Please contact kroslak enterprises @ (813) 677-3124

Date Posted:
5/22/2012 9:37:22 AM

Question
is this pulse or continuious flow

Answer
This regulator is continuous flow.

Date Posted:
5/21/2012 12:48:49 AM

Question
Looking for this exact model but for a single tank. I need o2 tank holder on wheels that can attach to the hospital bed. It needs that downward hook so it can attach to the bed. I know they exist. What company makes this model Maybe they have a single tank version. Thank you.

Answer
Unfortunately, the only unit we have with the down-hook is the 2-cylinder capacity cart.

Date Posted:
5/20/2012 5:50:34 PM

Question
do you carry any laser hair removal products? If so can you send me a list arthur

Answer

Dear Mr. Madjarian:

Thank you for your inquiry.  At this point we do not carry any laser hair removing products. 

Date Posted:
5/20/2012 10:41:18 AM

Question
We have implemented the gel skin prep kits for application immediately prior to emergent/stat c-section cases in labor and delivery. Is there any documentation that describes the application procedure for this product And/Or in stat situations Thank you,Linda Padgett

Answer
Unfortunately, this is an inactive and discontinued item.  We do not currently have any literature or documentation on the item as it is no longer available.

Date Posted:
5/20/2012 10:30:23 AM

Question
Required,ITEM: Disposable long sleeve laboratory coats, elasticated wrists, tie backs at rear, 25pieces/pack Qty. required: Large Size: 38 Packs Medium Size: 38 Packs Small Size: 38 Packs Please intimate your E-Mail i.d. to enable us to send details of other items.

Answer
We do not have any disposable tie-back lab coats.  We have either button-front lab coats or tie-back isolation gowns.  Please advise which you wish to receive pricing on.  Thank you!

Date Posted:
5/20/2012 6:26:28 AM

Question
We are based in Sharjah - UAE and dealing in Medical / Laboratory Equipments / Hospital Furnitures & accessories. we have an inquiry for Baby Cribs at least 6pcs my skype ID is Syedak1 I want to show the required cribs picture, kindly send me your reply so that I can send you the picture for your quotation. regards. Syed Aijaz Karim Intersafe FZE SHARJAH FZE

Answer
Thank you for your inquiry. If you can send images of the crib you are interested in purchasing to my email. (kgilbert@msecompany.net) I will be able to provide a formal quote for your facility.

Date Posted:
5/20/2012 5:34:57 AM

Question
Hi how long does it take to ship out products the longest wait time Thankyou.

Answer

Dear Ms. Rhames:

Thank you for your inquiry.  Items that are made to order, such as exam tables and medical cabinets, for example, may take up to 4 weeks to ship.  Most everything else typically ships within 24 hours of the order placement.  Please let us know if we could be of further assistance. 

 

Date Posted:
5/20/2012 1:26:56 AM

Question
I am between a Para and a Quad and have found nothing that can help build up my calves muscles, will this product help with this and also my involintary muscle spasms

Answer
This item is more of a device to aide in strengthening and enhancing flexibility of the calf.  There is no information specifically noted to have any effects for paraplegic or quadriplegic persons.  If you wish to receive additional information, you may ask the product specialists at the manufacturer of ProStretch: 800-810-1740

Date Posted:
5/18/2012 1:45:42 PM

Question
how do you apply the devise, and is it suitable for travel, thank you

Answer

Additional information is available at the following link to a product brochure: http://www.myrusch.com/images/rusch/docs/U38H.pdf

This is an intermittent catheter that is inserted into the urethra and attached to a drain bag for collection of the urine which is normally secured to the leg.

Date Posted:
5/18/2012 9:12:48 AM

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