Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Have u any distributor in kashmir.if yes then pl.give adress.if not then can i get ur distributionship for j and k

Answer

Dear Arshad:

Thank you for your inquiry.  We currently do not have distribution in Kashmir. 

Date Posted:
6/1/2012 10:04:16 AM

Question
Hi There, I am contacting you on behalf of the Toronto Rock Lacrosse team of the N.L.L. We are in the process of building our new practice facility and are looking to instal a cold tub in our room. I was wondering if you ship you products to Canada? I understand we would likely be responsible for installation however I'm sure our contractor could handle that. Please let me know! Thanks! Jodi Nieuwendyk

Answer

Hello, Jodi.  We would be happy to assist you on this project.  We do ship our items to Canada, however we would need your Customs Broker contact information at the time of order placement.

The fees for shipping we will provide to you will only be inclusive of transit.  Any duties, taxes brokerage or customs fees will be your responsibility.

Do you have the item number that you were interested in? I'd be happy to provide a quote for you.

Respectfully,

Brittany Steffen
Customer Support Supervisor
877-706-4480 ext 106

Date Posted:
6/1/2012 9:48:48 AM

Question
we request about 4000000 cannula quickly.

Answer
Please check your email for a formal quote. Thank you

Date Posted:
6/1/2012 7:11:11 AM

Question
what is the purpose of this chair, i am looking for somethings like this, to use alot of solution to wash patient cervix, and the used solution can be collected, may i know is there a free shipping to singapore

Answer

This item is only the drain bag and hoop assembly that is located at the base of the chair under the stirrups.  This is an option that is used in some gynecological or urological procedures.

Are you looking for a chair/table with this assembly/device or just for a device? 

Unfortunately, the type of item you are looking for would not qualify for free shipping and we do not offer free shipping on international purchases.

Date Posted:
6/1/2012 4:40:59 AM

Question
KINDLY ADVISE THE PRICE AND AVAILABILITY FOR THE BELOW DESCRIBED ITEMS: EPISIOTOMY SCISSORS. QUANTITY: 15 OXYGEN GAUGES. QUANTITY: 05 MANUAL BP MACHINES. QUANTITY: 6 SPINAL NEEDLES. QUANTITY: 30 RESERVIORS BAGS. QUANTITY: 20 BURRETES 50MLS. QUANTITY: 10 PIPPETES 50MLS. QUANTITY: 10 REGARDS ANDREW CHENDA

Answer

Dear Mr. Chenda:

Thank you for contacting MSEC! I will email you a quote momentarily.

Date Posted:
6/1/2012 3:07:29 AM

Question
I am looking for a metal autoclave basket that should not be higher than 1 inch. The ideal dimensions are : 11 inches X 7 inches X 1 inch or 275mm x 178mm x 24mm If you could assist me with this, or direct me to an appropriate source, it would be greatly appreciated. Best Regards

Answer

Dear Dimitra:

Thank you for your inquiry. All of our autoclave baskets are 2in High. Unfortunately we are not familiar with any source that carries the size you require. We do have a perforated instrument tray smaller than 1in; Item# 992-53FSI it is 3/4in high.

We apologize for the inconvenience, and look forward in assisting in any future inquiries.

Date Posted:
5/31/2012 5:57:50 PM

Question
How do we adjust the pressures on the Polaris LT Cpap? ISP9900

Answer

Dear Ebony:

We apologize for the inconvenience; unfortunately this item has been discontinued. Please contact Invacare Corporation at 800-333-6900. They will be able to assist you this question.

Date Posted:
5/31/2012 3:56:29 PM

Question
I would like to know how much weight the shelves can hold What is the material of this particular cart?Thank You

Answer

Dear Ms. Tadlock:

Thank you for your inquiry. The weight capacity for each shelf is 62.5 lbs. These carts are constructed with high quality PVC construction that it's very durable and sturdy. Please contact us if you require more weight capacity for each shelf, or if you require additional information.

Date Posted:
5/31/2012 12:46:55 AM

Question
I recently purchased 4 boxes of Medfix Retention Dressings. What have they done to it When preparing to put it along the edge of wafer if the tape flips back and sticks to tape, its just ruined cause you cant get it loose. I dislike it very much. It also feels like a diff. material.

Answer

see what she wants to do.  no need to return it. its too cheap.  gg

Customer will keep and use these. just wanted to express her disappointment.

Date Posted:
5/30/2012 9:48:54 PM

Question
Will this cushion prevent sores Also will Medicare pay for it?

Answer

Dear Mr. Dulek:

Thank you for your inquiry.  This cushion will improve circulation and comfort and will result in prevention of pressure sores.  Unfortunately, at this time we do not accept Medicare and are unable to answer your question about Medicare reimbursement.  Please let us know if you have any additional questions. 

Date Posted:
5/30/2012 6:52:45 PM

Question
I am looking at purchasing 5T-87504TNS, 1 case. Could you tell be the S+H cost to: 700 Pitt St. Lewistown, PA 17044

Answer

Dear Ms. Manbeck:

Thank you for your inquiry.  The shipping to 700 Pitt St. Lewistown, PA 17044 will be $8.99 and the item is available for immediate shipping.  Your total with shipping will be $57.43.  You are welcome to place the order online, call us toll free at 877-706-4480 or fax a PO to 713-706-4161.

Date Posted:
5/30/2012 2:45:53 PM

Question
Im wondering about a transport/carrying case for this manikin. Do you sell or could you recommend a case

Answer

We are happy to quote you a price on one of the soft carry cases we have access to.  This will be added to the quote for Tracy.

Date Posted:
5/30/2012 12:27:13 PM

Question
Our ER is looking into replacing some of there carts and we are soundering if we can get an offical quote on one Item# 0537HRF.

Answer
Thank you for your inquiry. I would be happy to assist you with a formal quote. Could I get the shipping zip code, in order to get the shipping charges as well?  

Date Posted:
5/30/2012 9:19:35 AM

Question
We have pre-op Knee and hip clinics at our hospital and require a pice of equipment which measures the height of a person's knee from the floor. Is there anything like this available please?

Answer
Our Mechanical Stadiometer is a wall-mounted unit.  If mounted to measure from floor level, it will be able to measure up to 55 inches.  The patient could stand beside the unit instead of under the unit and then the knee height could be measured.

Date Posted:
5/30/2012 5:12:31 AM

Question
My father, age 96, ends up leaning hard to his left in his recliner. Looking for something that will gently hold him in the center of the chair. Will this or something else work, do you think

Answer

One of our more narrow Wedge Pillows would likely be sufficient if placed on the side he tends to lean toward, but this may seem a bit "constricting" if he prefers the full amount of space side-to-side in his recliner. 

We also have these adjustable pillows that are filled with foam beads like a bean bag that more or less beads can be added or removed to adjust for the location of the support and comfort of the user:

http://www.medical-supplies-equipment-company.com/product/ppf/id/21013/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/21017/new_prod_full.asp

 

Date Posted:
5/29/2012 8:04:37 PM

Question
Dear Sir Reference to above subject, Please Provide us with your Best Competitive Price for following items ASAP: Each Narcotic Cabinet will be include the alarm lamps 220V 1- NARCOTIC STORAGE CABINET D30 X H60 X W45 QTY: 43 2- NARCOTIC STORAGE CABIENT D30 X H60 X W 70 QTY: 19 AS PER ATTACHED SPECIFICATION Very Urgent COMPLETE WITH CATALOUG PDF AND OTHER DATA/ DOC. Plus the fright rate to Saudi by sea - Jeddah THANKS & Regards DR Hassan ELRiyati Marketing & Business Development Manager Business Schema Trading Est. P.O.Box 220101 , Riyadh 11311 Fax 01966 4081296 Cell 00966505284580 Saudi Arabia

Answer

Thank you for your interest in MSEC.  I'd be happy to review this list and submit pricing to you on the items we have available.

Date Posted:
5/29/2012 4:28:29 AM

Question
My waist is 46 inches, and my abdominal girth is 56 inches. I would like some compression, and I hope I can achieve some lifting of my abdomen. The weight of my abdomen is constantly resting on my thighs, whether standing or sitting. In your opinion, what size would work best for me

Answer
For this support, we would suggest size Large as this puts you in the middle of the size range.

Date Posted:
5/29/2012 1:08:32 AM

Question
is there a lift recliner chair made for someone under 54 in leather and has the infinity position

Answer

Our Small Ultimate Recliner features the "infinity" position and is suitable for persons under 5'4".  It is also available to upgrade to the Faux Leather Upholstery.

Date Posted:
5/26/2012 6:34:55 PM

Question
What is the life span of this c-arm one physician-pain clinic

Answer

Thank you for your inquiry. There isn't a particular life span for this c- arm. We have refurbished C-arm that are in the early 90's and work just fine. C-arms in the right care can last 15 years +

Date Posted:
5/26/2012 5:22:20 PM

Question
Does your company work with Medicare or Medicaid insurance for equipment?

Answer

Dear Mr. Walker:

Thank you for your inquiry.  We do not accept Medicare/ Medicaid or insurance at this time.

Date Posted:
5/25/2012 8:41:41 PM

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