Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Our brand HALIMED.COM has been supplying medical supplies and equipment internationally since 2006. We are known for our great quality and incredibly competitive prices. Feel free to visit our website www.halimed.com. I look forward to speaking with you. Regards, Patricia Pascucci

Answer

Thank you for your inquiry. If you would like to send additional information for your company and a dealer price list so we can compare with exisiting manufacturers. Please feel free to email kgilbert@msecompany.net.

Date Posted:
6/28/2012 11:07:10 AM

Question
We are a Contract manufacturer, established in Puerto Rico since 1949. All our garments are Made in USA. Our a wide variety of Orthopedic Soft Garments for both men and women are made with the finest quality raw materials in the orthopedic industry. Our versatility, product development program and competitive pricing is the key to maintaining a continuous business relationship with customers in USA, South & Central America, England, Australia and the Republic of South Africa. These are just a few of our satisfied customers who have subcontracted our services for many years . We have established an excellent reputation worldwide and we are recognized by health professionals for our customer care, quality, high performance products and timely deliveries. Give us the opportunity to provide your company our manufacturing expertise. Please contact us. Hablamos Español 787 834-4880

Answer
Thank you very much for your consideration of MSEC as a source for distribution of your products.  Unfortunately, at this time, we do not have the need to expand in this direction.  We appreciate the information and will keep it on hand should the need arise in the future.

Date Posted:
6/27/2012 2:28:13 PM

Question
I need to purchase the Ameda Elite breast pu,p. I have BLue Cross Blue Shield insurance. DO you file with insurance companies? Thank you Amanda

Answer

Ms. Carroll,

Thank you for your interest in MSEC.  We do not currently accept any type of insurance, however, if you wish to purchase the item from MSEC, we would be happy to provide you with any documentation necessary for you to file the claim with your insurance independently (Typically an invoice with your shipping and billing address, payment method used, item number, description and price as well as a relating insurance code if available).

Date Posted:
6/27/2012 1:33:11 AM

Question
Is there a from we can use to calibrate the feeding pump

Answer

Thank you for your inquiry. Please contact the manufacturer directly for assistance:

http://abbottnutrition.com/Products/patrol-enteral-feeding-pump-and-pump-sets

Date Posted:
6/26/2012 2:22:16 PM

Question
What type of material is on the inside How many absorbent layers are there? Any idea how many ounces of urine this can hold? I am a very heavy night wetter and have daytime issues as well.

Answer

These briefs are 3 layers:

Outer Shell: 100% Vinyl
Inner Lining: 65%/35% Polyester Rayon
Lining: 80%/20% Cotton/Polyester Terry

We do not have any exact information as to the number of fluid ounces that the capacity of this brief is, however they are recommended for heavy or total incontinence.

Date Posted:
6/26/2012 1:04:17 PM

Question
Dear Sir/ Madam, We are looking for below item: 20 package of test strips for glucometer Elite, 50 strips. http://www.medical-supplies-equipment-company.com/product/ppf/id/2488/new_prod_full.asp Together with quotation, please include: - Delivery period - Estimate packing weight and volume - Estimate freight cost to Singapore at below address: 1 Lorong 2 Toa Payoh #04-03 Yellow Pages Building Singapore 319637 Thank you. Best regards, Florentina Export Fleischhacker LLP Singapore Office 1 Lorong 2 Toa Payoh #04-03 Yellow Pages Building Singapore 319637 Phone: +65 6356-7565 Ext 232 Fax: +65 6356-7560 florentina.chrisyanto@fleischhacker.biz www.fleischhacker.biz Skype: fh_florentina.chrisyanto ---------------------------------------- Fleischhacker GmbH & Co. KG Firmensitz: Schwerte AG Hagen HRA 3881 Vertreten durch: Fleischhacker GmbH Firmensitz: Schwerte AG Hagen HRB 4987 Geschäftsführer: Lutz Fleischhacker ----------------------------------------

Answer
Unfortunately, this item has been discontinued, would you possibly be open to alternative products?

Date Posted:
6/26/2012 5:02:52 AM

Question
Please let me know what material this cabinet is made of and what color it is.Thanks!Carol

Answer
This cart is made of a high pressure laminated wood.  The body of the cart and internal shelves are black, the doors are all gray (tambour door at top and double doors at bottom).

Date Posted:
6/25/2012 10:49:41 AM

Question
What is maximum wear time on these condoms I have read 48 hours somewhere, but it seemed to be saying thats how long the adhesive may last. But if it there are no visible signs of infection, is it safe to wear it say 5 days if the adhesive is still working?

Answer

After consulting with the manufacturer, they have advised that the suggested maximum wear time is 24 hours but may be extended to 48-72 hours.

For further information, feel free to contact Coloplast Consumer Care (manufacturer support department) at 888-726-7872.

Date Posted:
6/22/2012 8:07:36 PM

Question
Looking for an overbed table for radiography lab. Which table would be the best quality/durability

Answer
Customer called just after submitting this, taking care of a quote for her

Date Posted:
6/22/2012 1:11:06 PM

Question
Just a few question before I submit to our purchasing department.Can you fill in these sections pleaseDescription:Manufacturer:Manufacturers Item ID:Vendor:Vendor Item ID:Item ID:UPN ID:

Answer

Hello Persio,

Please see below for the information you are requesting:

Date Posted:
6/22/2012 12:45:37 PM

Question
what is the absorbency of Medline Protection Plus Classic fitted brief extra large

Answer
Unfortunately, the Protection Plus is no longer available in sizes other than youth.  The pull-up style is still available and is categorized as "Super Absorbent" for heavy incontinence.

Date Posted:
6/22/2012 11:23:22 AM

Question
Please send supply catalog to: Massage Therapy Solutions 2317 Old North Hills Street Meridian, MS 39305

Answer

Hello,

We do not have a paper catalog for mailing.  Is there an item that you are looking to purchase or that you might need some information on?

Date Posted:
6/22/2012 12:49:43 AM

Question
Please send me a quote for 200 Bassinet Baskets, Item# 5458UMF

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including volume pricing. Thanks!

Date Posted:
6/21/2012 2:25:17 PM

Question
what is the maximum handle height My husband is 6ft and 4 inches tall. He needs about 43 inches. If not available standard, special fabrication possible? Must be foldable

Answer

The maximum handle height on this walker is 36 inches.  After reviewing our rollator selection it appears that the units we carry have the maximum handle height ranging between 35 and 38 inches.

Date Posted:
6/18/2012 8:05:53 PM

Question
Please send me a receipt for PO136157; order date 5/31/2012; Part Number: 40578-RS5; Description: Blue Pleated Face Masks w/ Earloops

Answer
A copy of your invoice will be e-mailed to you.

Date Posted:
6/18/2012 12:50:45 PM

Question
Hi i just have a quick question; what kind of wood is used to make your tongue bladesDo you have sterile blades that are made of white birch wood?thanks, Agata

Answer
We show that the tongue depressors we carry are made of "High Quality Wood" and the information on the type is not currently available.  We are looking further into this for you and as soon as that information is available, we will contact you with an update.

Date Posted:
6/18/2012 12:18:49 PM

Question
Good morningI need to see if your company w8ill do a lease option for the cribettesWe are moving to a new hospital and need to lease some cribette’s anywhere from 4 to7 days

Answer
Thank you for your inquiry. Regrettably, we dont have any cribs available for lease. We apologize for the inconvenience.

Date Posted:
6/18/2012 11:51:48 AM

Question
Do you have a distributor in Australia?

Answer

Dear Ms. Berekally:

Thank you for your inquiry.  We do not have a distributor in Australia at this time.  If you would like to email us desired quantity and shipping address, we will be happy to provide you with a quote for delivery to Australia. 

Date Posted:
6/18/2012 8:46:58 AM

Question
Dear Sir/Madam, We are one of the leading traders in medical equipments, devices and spares in the eastern province of Saudi Arabia. It would be great pleasure to tie a corporate relation with your esteem organization. Interim, would you kindly quote your corporate price for the following: 1. CAUTERY PROBES EQUIPMENT : CAUTERY MACHINE MFR. : MARTIN MODEL : ME400 Anticipating a favorable response with quote and delivery time, Thanks & regards, Zahoor Ansari ALI ALASFOUR TRADING EST. DAMMAM KSA.

Answer
Thank you for your inquiry. Regrettably, we don't carry either of these units. I apologize for the inconvenience.

Date Posted:
6/18/2012 4:11:43 AM

Question
Question :Are the markings color codedI am interested in a flat periodontal probe that it is easy to read.What is your opinion ?Thanks

Answer
Thank you for your inquiry. The marking are not color coded however, they are pretty easy to read.

Date Posted:
6/16/2012 9:31:46 PM

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