Ask The Pros:

Question
Can you e-mail me an owners manual for the Amrex Low-Volt AC Muscle Stimulator I have a patient with one who lost his. We would like to be able to make sure it works properly. Additionally, electrode pad usage directions will be needed. Thank you.

Answer
Unfortunately, we do not have access to a PDF copy of the manual for this item.  You may request one from the manufacturer at the following web page: http://www.amrexusa.com/Instructional_Video_downloads/information_instructional_video.html

Date Posted:
8/1/2012 10:43:49 AM

Question
I wish to purchase a mattress 72 x 38.5 x 5. What is your closest product It is for a trundle bed. How much is SandH to New Jersey? Thank you,Dan

Answer
Thank you for your inquiry. This would be the closest product for that type of bed, given the dimensions you provided. The shipping charges to New Jersey is $31.79. If you wish to proceed with the order, please contact me directly. Thanks!

Date Posted:
7/31/2012 10:19:19 PM

Question
Do you manufacture a toilet back rest built on to a stainless steel frame with a removable cushion?

Answer
We do not carry any units with removable cushions.  The items we have are called "Toilet Safety Frames" and these are arms that are mounted to the commode and supply additional support in standing up or sitting down.  Alternatively, we have "Elevated Toilet Seats" some of which include arms and some do not.

Date Posted:
7/31/2012 4:17:35 PM

Question
Hi, my name is Hau Cao, I would like to buy an adjustable bed with a foam mattress. Please tell me there is a mattress included in this item or not. I don t need side rails.Thank a lot.

Answer

Hello, Hau.  This bed is available with foam mattress, head and foot boards.

We are happy to include the standard foam mattress at no additional cost, so the price for the bed package, excluding side rails is $1448.55 + Sales tax & shipping.

Date Posted:
7/31/2012 4:00:11 PM

Question
hello customer service, i am requesting if you have the above subject within your inventory? if so, could i get an email address where i can send for a price quote? thank you Bruce Mose

Answer

Thank you for your inquiry. Regrettably, we don't have this particular stretcher available. However, I would like to recommend another compatible stretcher we have available. This transport stretcher provides the same functions as the stryker and cost much less. Please check your email shortly for more details and a formal quote.

Date Posted:
7/30/2012 11:32:54 AM

Question
Allow me to introduce myself; I am Dr. Ramzi Salha, General manager of 4A Medical Services and Deputy CEO of Ajlan Group, the sole owner of 4A Medical Services. We are based in Saudi Arabia, and are well connected in the Middle East and Africa. We are interested in establishing a solid and lasting relation with your company to serve the Saudi market primarily, and the rest of the Middle East and the African markets, at a later stage. Sincerely Dr. Ramzi Salha GM, 4A Medical Services Deputy CEO, Ajlan Group

Answer
Thank you for your inquiry. We would be happy to assist you with any quotes for medical supplies you may need. Please don't hesitate to send me an email directly with your quote requests. My name is Gilbert and my email is kgilbert@msecompany.net look forward to working with your facility in the future.

Date Posted:
7/29/2012 5:17:53 AM

Question
Our office has 3 gallon sharp containers the model is 8527R. We want a bracket that will be able to hold the container vertical instead of horizontal, against the wall. Would this bracket do the trick

Answer

This item is meant for use with our mobile treatment and medication carts. 

We do sell the Kendall bracket number 8524C that is compatible with this container.  It is sold in a case of 5 for $140.96.

Date Posted:
7/28/2012 12:43:03 PM

Question
I am asking permission to use the photo of the Oxymizer Oxygen Pendant Item# 422PINM for my PowerPoint slides for my Respiratory students. Thank you!

Answer

Dear David:

You are welcome to use the image for Oxymizer Oxygen Pendant Item# 422PINM for your power point presenation.  Good luck.

Medical Supplies & Equipment Co., LLC

Date Posted:
7/26/2012 3:36:11 PM

Question
Hi, Do you ship to Brunei. If so, how much would it be if i were like to purchase the hair rinser.

Answer

Yes, we will ship to Brunei via US Post.  If the item linked below is the product you were referring to, US Priority post shipping cost to Brunei is $63.48 insured.

http://www.medical-supplies-equipment-company.com/product/ppf/id/16380/new_prod_full.asp

Date Posted:
7/26/2012 9:44:52 AM

Question
Dear Sirs, we are participating a Medical Rehabilitation Center project in Abu Dhabi. If you are able to support us with all Rehab products for the above project, please let us know to send complete BOQ and Specification. In case you are working with another partner, please let us know immediately. Thanks & regards, Haja

Answer

Dear Haja:

Thank you for your inquiry.  Please email us a list of requested products and we will try to assist your product needs. 

Date Posted:
7/26/2012 1:24:32 AM

Question
I am a type 11 insulin diabetic with inflmatory arthritis and edema. I need a very light weight shoe to help me with my problems. I have spent alot of money trying to find a shoe that will help me. Heavy shoes just weigh down on my legs and back. I am desperate to find a light weight shoe to help me be more mobile.

Answer

The shoe that was recommended as one of the lighter weight shoes we carry (due to much of the material being a mesh type material) is our Womens Diabetic Stealth Runners.  Shipping weight in box is approximately 3 pounds for one pair.  These shoes come in a variety of widths (Medium, Wide and X-Wide) and sizes (4.5-13).

http://www.medical-supplies-equipment-company.com/product/ppf/id/14133/new_prod_full.asp

Date Posted:
7/25/2012 10:43:11 PM

Question
I am homebound. I want a lift chair. it needs to go back flat with feet raised above head in possible. i would like fabric that is super tough/good looking/resists stains and liquids/etc.dono like chairs that make head raise forward - needs to be as flat as possible. What do you recomment Thanks.

Answer

Thank you for your inquiry. We would recommend the following chair below:

http://www.medical-supplies-equipment-company.com/product/ppf/id/23298/new_prod_full.asp

Also, Our Bronco vinyl material is rugged and durable, yet surprisingly soft. This material is perfect for someone looking for the moisture repellency and cleanability of vinyl, with a softer feel than most vinyl material (Additional fees apply for upgrade)

Please advise, if you would like a formal quote including shipping charges for the above chair.

Date Posted:
7/25/2012 6:00:45 PM

Question
Is there any warranty offered with this bikeThank you,Nicole

Answer

Dear Nicole:

Thank you for oyur inquiry.  Manufacturer warranty: 3 years for parts, 1 year for labor and lifetime for frame.  Please let us know if we could be of further assistance. 

Date Posted:
7/25/2012 11:57:32 AM

Question
Im planning on purchasing this pillow, could youplease give the dimensions Is there any senior ormilitary discount If or when I order it will be on theinternet. THANX--Joe

Answer

Dear Mr. Guttman:

Thank you for your inquiry.  The dimesions of the pillow is 22 x 15.  We will be happy to offer you a discount if you purchase two or more of these pillows. 

Date Posted:
7/25/2012 11:30:54 AM

Question
HI will this ramp fit a mercedes 500 to help my senior lab get into the back seat: thank you Please email response.

Answer
Thank you for your inquiry. This ramp should be able to fit inside your car when it's completely folded up for storage.

Date Posted:
7/25/2012 9:50:09 AM

Question
I am a clinical nurse specialist at Southwestern Vermont Medical Center. I am looking for a disposable bouffant cap for our nurses to replace the reuseable they currently wear. I am looking for one that meets their needs with fashion and comfort. Would you be willing to send me any samples of your product? Our anesthesia staff require the skull cap as well. Our address is 100 hospital dr Bennington Vt 05201 Thanks, Tanya

Answer
We have a few options available.  Do you have sizing requirements for the samples? As for styles, we have "brushstroke" which is a multi-color "brushstroke" pattern, butterflies, US Flags (which are a hit) and standard white and blue.  As for the disposable scrub caps, we only have those in blue.

Date Posted:
7/25/2012 6:31:52 AM

Question
Hi will this set fit the Kangaroo 924 feed pump and is it possible to order 3 only sets to use for training on the pump

Answer

The item that best suits your needs is the following product - it is sold individually and in a case of 30:

http://www.medical-supplies-equipment-company.com/product/ppf/id/1323/new_prod_full.asp

Date Posted:
7/25/2012 12:11:47 AM

Question
Can this chart rack be designed to fit under a 3ft tall counter

Answer

Dear Ms. Dobbs:

Thank you for your inquiry.  What are the inside dimensions Height x Delth x Width of the 3ft tall counter you are referrencing?

Date Posted:
7/24/2012 4:42:02 PM

Question
Please send a catalog containing medication carts appropriate for an inpatient unit with capacity for 30 patients. Our facility is exploring purchase of new carts. Thanks Marilynn Switzer,MSN Director of Nursing Forest View Hospital 1055 Medical Park Dr. Grand Rapids, MI 49546

Answer

I sent her some information on Harloff carts.  Please follow up with her.  gg

Date Posted:
7/24/2012 2:04:54 PM

Question
is this products with metal support ot plastici am looking for a one with metal strips on the back.thanks

Answer
This item features flexible metal stays.

Date Posted:
7/23/2012 7:36:45 PM