Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I need assistance programing our N-180, where can I get help to program it?????

Answer
Thank you for your inquiry. Please contact http://bemes.com/ and phone number: 636-349-3377 

Date Posted:
9/10/2012 9:24:29 PM

Question
request contact no of agent in Malaysia for product : Aneurysm needle, retractor hook, tracheostomy hook retractor. thank you

Answer
Hello, my name is Brittany Steffen and I would be happy to assist.  Please provide the quantities you require on the products you are requesting and I'll be happy to provide a quotation.  Thank you!

Date Posted:
9/10/2012 8:36:07 PM

Question
how many unite in one pack of this item

Answer
Thank you for your inquiry. These electrodes come in a pack of four. I'm working on the volume pricing request and I should have it for you by the end of business day.

Date Posted:
9/10/2012 1:20:04 PM

Question
WE ARE KINDLY REQUESTING FOR THE PRICE AND DELIVERY PERIOD FOR THE BELOW DESCRIBED ITEM: - BACTERIA FILTERS for ISOLATE INFANT INCUBATOR AIR SHIELDS, MODEL: C100/ C300. QUANTITY: 10

Answer
Thank you for your request.  Do you have an item number for reference of this or brand, by chance?

Date Posted:
9/10/2012 6:05:06 AM

Question
I need a safety latch for the basket on my Rollator walker. I put my purse in the basket. I''''d like to latch it shut so no one can lift the seat up and easily steal my purse. Do they make such a thing? Please let me know. Thank you in advance for your help.

Answer
Unfortunately, we do not have an item that will lock/latch the seat to the basket.  You may be able to locate a latch/snap type device at a hardware store that would provide the same function you desire to achieve.

Date Posted:
9/9/2012 8:29:40 PM

Question
volume pricing! I want your best price for: Reflex Pre-Gelled Carbon Electrodes - 2in x 2in, Square Quantity: 300 Unit Thanks Aiman

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including volume pricing.

Date Posted:
9/9/2012 6:07:57 AM

Question
I just want to confirm the quantity. Is there 100 blades in a box

Answer

Thank you for your inquiry. Yes, that is correct there are 100 blades in a box.

I'm working on providing the additional information you are requesting for the Bone saws. I should have the answers for you shortly.

Date Posted:
9/7/2012 6:52:22 PM

Question
Since the image for this saw is not clear to see on the internet, could you send me some detailed information and image for it.Also, I need to create Rat radium defract model and this one can apply for animals.Thanks,

Answer
Thank you for your inquiry. This particular item is the handle only. The saw wire comes in lengths on 12”, 20”, and 30”. Please check your email shortly for a larger image.

Date Posted:
9/7/2012 5:06:03 PM

Question
1. Could you tell me the minimal length for this saw Since I need to do rat radius bone model.2. How much for each replaced blade? I may need moreThanks

Answer
Thank you for your inquiry. Could you tell me what do you mean by the minimal length for the saw? The product support specialist is requesting clarification please.

Date Posted:
9/7/2012 5:02:48 PM

Question
Does this table have stirrups for gyn exam use

Answer
Yes, there are heavy duty stirrups included as a feature on this table.  They are easily put away and brought out to use.

Date Posted:
9/7/2012 3:42:53 PM

Question
My 14 year old daughter has 2 winged scapulas and sloped shoulders. She cannot lift her arms above her head. Would this devise benefit her

Answer

Thank you for your inquiry.  This device may benefit your daughter.  It is important to keep in mind that this device is designed to fight the bodys natural tendencies to slouch forward.  Therefore, it would take some time for your daughter to get used to wearing this product.  The best thing to do is to gradually increase the tension on the straps over a period of several weeks.  Also, you may wish to consider stretching and strengthening exercies to develop muscle tone in the back and shoulders. 

Date Posted:
9/6/2012 2:24:14 PM

Question
i need MRI system please mention the manfacture price warranty

Answer

Thank you for your inquiry. We would need a little more information to find the right MRI machine for the facility.

Date Posted:
9/6/2012 12:39:26 PM

Question
Sir please sent the catalogue of nursing teaching aids to the above email and how can I purchase it.

Answer

Dear Prof.  Singh:

Thank you for your inquiry.  What type of teaching aids are you interested in?

Date Posted:
9/6/2012 2:26:49 AM

Question
Hi, I was wondering at what temperature it is best to soak the hands. Is it possible to vary the temp a bit, or does the tub keep it at a certain temperature always.

Answer

This unit is heated and the temperature is not adjustable.  The temperature of the wax does vary depending upon the wax level (amount of wax in the unit).  The less in the unit, the hotter it will be.  The temperature range is typically 126° - 134° F.

Date Posted:
9/5/2012 8:29:51 PM

Question
Are these 60 cc also Sorry I could not find that info on the discription.Thank you

Answer
Yes, this is a 60cc feeding syringe.

Date Posted:
9/5/2012 12:56:01 PM

Question
Dear Sir or Madam Artec 3D Scanners have been successfully used in various industries for years and the company just released the next-generation 3D scanner especially useful in medicine. We are currently looking for a medical distributor to offer this solution to hospitals and private practices. Which practitioners will find this tool indispensable? • Orthopedics & Prosthetics • Plastic surgeons • Cosmetic, Dermatology, Oncology specialists • Wound care specialists • Burn units • Bio-mechanical researchers Why Artec scanners? • Low cost ~$18,000 • Laser free and absolutely safe • Easy to operate no special technician required • No assembly or set up required • Can be used with a regular laptop If you are interested in learning more about this technology, please let me know. We can schedule a live demonstration so you can see the scanner in action. Looking forward to hearing from you.

Answer
Thank you for your interest.  Please e-mail information on your product line to kgilbert@msecompany.net and inquiry@msecompany.net.

Date Posted:
9/5/2012 10:32:11 AM

Question
I am investigating crib options for our pediatric PACU. I am wondering if this crib has the option for adjustable height. Do allow facilities to trial a crib Please feel free to contact me. Thank you Penny

Answer
At this time, we do not have any cribs that are adjustable in height.  Depending upon the purchase quantity, we may be able to work out a trial program for you.

Date Posted:
9/5/2012 9:23:34 AM

Question
do you stock or can you get 5% dextrose Injection 150/250ml glass bottle

Answer
We do not supply any pharmaceuticals, unfortunately.

Date Posted:
9/4/2012 7:04:49 PM

Question
I have 2 asthmatic children and I need another unit. I have multiple mask and tubing but I need an extra base. I am divorced and they have 2 different dads Is this all I would need I see I need a RX as well!

Answer
Yes, this item would be sufficient for your needs.  It has the nebulizer, the accessory blocks and the tubing, mask, filters needed for operation of the unit.

Date Posted:
9/4/2012 6:48:57 PM

Question
Hello; By any chance do you sell the display case on its own Thank you. Regards; Sylvere

Answer

Unfortunately, the case itself is not available for individual sale.  Perhaps the company below would be of assistance:

http://www.displaycasecorp.com/

Date Posted:
9/4/2012 6:37:36 PM

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