Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am looking at putting a request in for approval for 10 electronic youth beds. Item number H-E511NKM. I am wondering if you can provide me a quote for 10 of these? Thanks!

Answer

We will be happy to provide you a quote for 10 electric youth beds.

Could you advise if you would like any accessories on the quote such as mattresses or IV poles?

Please also advise of the destination (city, state and zip).

Date Posted:
10/25/2012 7:02:02 PM

Question
Hi - I am looking to see if I would get a discount if I would order 50 exercise balls? I would probably need 10 of the 55cm - GREEN, 30 of the YELLOW - 65 cm, and 10 of the 75 cm - RED. Can you provide me a quote to buy these and ship to the Pittsburgh area - Zip Code 15201? Thank you.

Answer
We'll be happy to provide you a quote based on the requirements you have noted above.

Date Posted:
10/24/2012 6:50:00 PM

Question
I have a torn scapholunate ligament in my left hand but want to continue to play competitive baseball. What is the best brace/wrist wrap for this I will have surgery sometime in the next three months.Thanks.

Answer
Unfortunately, with an injury, we would not be able to "prescribe" a brace for you due to liability issues of the recommendation.  We would suggest you consult with your physician or physical therapist for their recommendation and we would then be able to offer further guidance with their firm recommendation.

Date Posted:
10/24/2012 5:39:35 PM

Question
Kindly quote your best CIF bahrain prices for the belowmentioned procts pleae DISPOSABLE EXAMINATION SHORT LARGE 500 PCS KOL-400-01 Thanking you , Yours sincerly , SATHYAN P. K. Sales & Purchasing Manager MEDICARE Medical Equipment Import & Export near American Mission Hopsital Office No.121, Road 354, Block 307,Latif center 2, Manama , Kingdom of Bahrain. P.O.Box.75597 - CR No.78169-1 Tel: +973 17 369 767, Fax: +973 17 369 737, Mob:+973 39761767 E- mail: sales@medicarebh.com Website:www.medicarebh.com

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including shipping charges. Thanks!

Date Posted:
10/24/2012 11:08:23 AM

Question
Does this cart have a locking narcotic drawer so the narcotics are double locked

Answer

This cart does not feature a dual locking narcotics drawer.  You may add a narcotics box option to this cart in one of its 9in drawers with the following option: http://www.medical-supplies-equipment-company.com/product/ppf/id/31731/new_prod_full.asp

If you would like a formal quote including the accessory and shipping, please let me know, I'd be happy to help.

Brittany Steffen
brittany@msecompany.net
877-706-4480 ext 106

Date Posted:
10/24/2012 10:06:41 AM

Question
We are in neeed of a refurbished IV pump and tubing for our Simulation Lab at NCTC here in Gainesville, TX. Please send a product/cost list. Thank you in advance for your assistance in this matter.

Answer
Thank you for your inquiry. We have the following IV pump available.

Baxter 6201 I.V. Pump - 3 Month Warranty

Please advise, if you would like a quote or if there is another particular model you have experience with using. I look forward to your feedback.

Date Posted:
10/23/2012 4:25:08 PM

Question
where is the dispenser for this sanitizer

Answer

This dispenser is available.  You may purchase it at the following link: http://www.medical-supplies-equipment-company.com/product/ppf/id/24547/new_prod_full.asp

Please be aware we do offer volume pricing discounts, so if you are purchasing several cases, we will be happy to offer you a quote for these items.  Thank you!

Date Posted:
10/23/2012 2:33:16 PM

Question
I have a question concerning the plate stack on this unit. There are sixteen plates on the machine we have and none of them are marked with weight. In addition, the plate on the top appears to be twice as thick as the other 15 plates. What are the increments on the stack, please

Answer
Thank you for your inquiry. Regrettably, this model has actually been discontinued and we don't have a replacement model at the present moment. We apologize for the inconvenience.

Date Posted:
10/23/2012 12:55:10 PM

Question
How is the water fill to this tub installed Is there a tub fill spout available?

Answer

Dear Mr. Kubil:

Thank you for your inquiry.  The tub is mobile so it can be moved to within vicity of a sink and is then filled via hose attached directly to a faucet.  Tank faucets are available as an option.  A plumber would be needed for hard plumbing the unit.  This tub has a gravity drain, but lift pumps are also an available option.  If you have any other questions or require detailed prints/ specs, please respond to this email or call me toll free at 877-706-4480 x 104.  Gary Gorodetsky

Date Posted:
10/23/2012 11:32:10 AM

Question
I would like a quote for 2 exam tables with pneumatic back and pelvic tilt with matching physician stools . Please include cost of shipping to murfreesboro,tn 37129.

Answer
Thank you for your inquiry. I will have the quote for you shortly. Could you advise to what type of delivery is required? Do you have a loading dock? If not, will lift gate and inside delivery will be required?

Date Posted:
10/22/2012 8:10:32 PM

Question
I am a small animal veterinarian. I am interested in the 2400cc suction canisters. I do see that on some of the canisters the tops can not be removed. These would not work for us. Could you direct me to the ones that would be reusable. Is it possible to order 10 at a time rather than a case

Answer
It seems that the only canister in our inventory that has a removable lid is a 1500cc unit.  Is this size workable for you?

Date Posted:
10/22/2012 3:17:12 PM

Question
Dear Partners, We are Distributor of Medical and Surgical Products in France since 25 years, and have a special demand today. We have find you on Internet and need the Best Price cotation with the Best Buyer Price for a ALCON LEGACY 20 000 Ophtalmology Machine Refurbished not too old if possible. We have a customer Veterinary Doctor who need such a machine. If you can send us this cotation, please confirm also the Delivery time if order, the freight costs via FRANCE STRASBOURG, the Warranty you give on this product. We pay before delivery. Hoping to read you as soon you receive this e-mail, Many thanks and best regards Robert HECKMANN Responsable des Ventes France et Export R.S ÉLECTRONIQUE MÉDICALE Depuis 25 ans aux services de la Médecine Internationale ÉCHOGRAPHIE - ENDOSCOPIE - CARDIOLOGIE – STÉRILISATION – OPHTALMOLOGIE ÉQUIPEMENT DE CABINETS NEUF ET OCCASION EQUIPEMENTS POUR LABORATOIRES – MAINTENANCE, METROLOGIE -REPARATIONS DIVERSES –ACCESSOIRES.. Siège social : 12 Rue d'Ensisheim 67100 STRASBOURG NEUDORF FRANCE Portable: 00336.47.58.96.78 Fax: 0033388491120 ou 0033388441244 Site web: http://agence-commerciale-robert-heckmann.fr R.C. Strasbourg A 330 154 303 N° Siret 330 154 303 00029

Answer

Dear Sir:

Thank you for your inquiry.  We are waiting for shipping charges to your desitation.  We should have the quote to your within 24 hours.  We appreciate your patience. 

Date Posted:
10/22/2012 1:19:47 PM

Question
Hello, I just placed an order Order No.137464 online. Do I have to fax my PO as well as to go through the credit application process. If so, I'd rather pay via credit card instead.

Answer

Dear Ms. Flowers:

Thank you for your purchase.  Please fax a PO to 713-706-4161 and we will email you a W-9 so you can add us into your system.  Your roder should be processed within 24 hours once the PO is in-hand. 

Date Posted:
10/22/2012 12:56:13 PM

Question
how do I use the hand held magnifier ultraviolet light for best results has no settings just white and blue bulbs

Answer
This unit does feature 2 UV, 2 White Bulbs and Magnifier; a user manual will be sent to you separately.

Date Posted:
10/22/2012 12:23:09 PM

Question
Dear Sirs, We are pleased to introduce ourselves “Springfield International L.L.C†as one of the leading manufacturing and trading groups in Dubai, U.A.E. Currently we are planning to equip a 50-bed hospital by used or refurbished equipments complete equipment for a hospital. If you can offer us please send us your complete offer along with equipment descriptions, delivery time, guarantee conditions, etc. Your earliest reply would be highly appreciated. Thanking you, Yours sincerely, M.Dolati Springfield International L.L.C P.O.Box: 63824 Dubai, U.A.E Tel: 971 4 2293700 Fax: 971 4 2293400 Email: spco@eim.ae

Answer
Thank you for your inquiry. In order to assist you further, we would need a list of items you need to equip the hospital. Thanks.

Date Posted:
10/22/2012 2:16:32 AM

Question
I already have a home nebulizer that Medicare pays for. Can my doctor also order one of your small portable ones that Medicare would cover?

Answer
Your doctor may order a nebulizer from us, however MSEC would not be able to bill Medicare for them, but provide necessary documentation for self-file.

Date Posted:
10/21/2012 10:53:22 AM

Question
I wear a size 37.5 shoe , what size I need to order of this shoes. And is this.shoe good for post bunion operation.. Thank you

Answer
This would be equivalent to American size 7.  Medium would be the best option for your size.

Date Posted:
10/20/2012 6:23:15 PM

Question
Would this be an appropriate manikin for demonstrating surgical positioning and draping

Answer

This manikin is appropriate for positioning and draping.  The limbs are fully articulating at shoulder, elbow, wrist, hip, knee and ankle.  The manikin also bends at the waist.  Male catheterization can be performed on this unit as well.

A few options for suction pumps are below:

Heavy Duty Suction Aspirator

Compact Portable Suction Aspirator

Vacumax Portable Aspirator

Date Posted:
10/19/2012 4:27:20 PM

Question
what to do if oil leaks from the pipe underneath the chair and if chair stops going back and forth

Answer

It is best to contact the manufacturer for service and repairs.  Unless, you are a trained specialist, do not attempt to fix the chair by yourself. 

Date Posted:
10/19/2012 2:11:57 PM

Question
I am not in the medical field. I am trying to find a way to help block the sun in a very bright room to use a computer. 1 Do the three panels fold on this model straight on image 2 Do you ship in Canada 3 Do you have another cheaper model that would do the job of blocking most of the sun

Answer
Yes, the panels do fold in to compact the item for storage.  Yes, we do ship to Canada.  We have an item that is actually a ceiling mounted curtain designed to block out light and sound.  It is our "blackout" curtain.  If you would like information on this item we'd be happy to send you additional details.

Date Posted:
10/18/2012 8:03:52 PM

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