Ask The Pros:

Question
hi, do you ship to Montreal?

Answer

Dear Dorota:

We do ship to everywhere in Canada.  You can place an order online and we will contact you with shipping charges once we know your selection and destination. 

Date Posted:
1/4/2013 4:23:02 PM

Question
Hi Sales, I will like to know the price and availability on below items. * Finger Pulse Oximeter * 2990166 - ONE TOUCH ULTRA BLUE TEST STRIPS, 50/BX * Blood Pressure * ZOLL AED PLUS Automatic External Defibrillator Looking forward to read from you back ASAP. Regards, Matt Kings Sales/Maneger Big Rock Supply USA Phone: 714 816-4380 Store Hours - Monday thru Thursday 9:00am-6:15pm Friday 9:00am-5:00pm.

Answer
Please check your email shortly for a formal quote. Thanks!

Date Posted:
1/3/2013 7:57:48 PM

Question
do these dressings cause the skin inside the wound to discolor and for the wound to have a foul odor

Answer
This does not seem to be a typical result of use.  Please feel free to contact the manufacturer for additional technical specifications or questions regarding this line of products: http://healthcare.milliken.com/technical-info/Pages/FAQs.aspx

Date Posted:
1/1/2013 5:35:00 PM

Question
Does this include a mattress,and is it a thick mattress

Answer
This bed does not include a mattress, however there are two options for mattresses - air mattress and foam mattress.  These range in thickness from 5 to 6 inches.

Date Posted:
12/30/2012 6:14:11 PM

Question
The DAG solution seems to be a thing of history much to my dismay. What else can be used orally to replace this product?

Answer
Unfortunately, we do not currently have an alternative item to recommend for use in place of DAG solution.

Date Posted:
12/30/2012 2:41:35 PM

Question
We need a Easy Fold Stretcher for our company,

Answer
Please advise of your destination and we would be happy to provide a quote including delivery.

Date Posted:
12/29/2012 6:22:07 AM

Question
Im in the process of Purchasing the folding Parallel Bars for a client who is about 5'll.. will this folder bar work for his height.Thank you,Helen PT

Answer

Dear Ms. Gruber:

Thank you for your inquiry.  These parallel bars will work fine for individuals upto 6 foot 5 inches. 

Date Posted:
12/28/2012 3:54:33 PM

Question
DOES THIS UNIT HAVE COLD CATHODE RAY LAMPS APOERATING AT APPROX 40kHZ, FILM ACTIVATED SWICTHES AND DIMMER ATTACHED LAMP LIFE OF APPROX 20000 HRS

Answer

Thank you for your inquiry. The lamp information is all correct. The film activated switch is an option that has to be added with the suffix FAS and there would be a quantity of one per panel so there would be a total of 3 for this unit.

We do not have a dimming option.  We do have a dual brightness option (hi-lo settings) but that is only available on the our 400 series Illuminator.(4 bulbs) If you wish to receive a quote for the 400 series along with the dual brightness option, please let me know and I can provide a formal quote. Thanks!

Date Posted:
12/28/2012 12:38:22 PM

Question
I am searching for the smallest and lightess oxygen tank on the market. I compete in masters track and field and hoping I can find such a portable device. Your help/guidance is appreciated.Monty Cartwright

Answer

The two smallest options we have are:

M6 Oxygen Cylinder - 11.77 in L x 3.2 in Diameter; 2.3lbs empty

C Oxygen Cylinder - 10.56 in L x 4.4in Diameter; 3.5lbs empty

Date Posted:
12/27/2012 8:36:26 PM

Question
hello ilike to know in what colors you have this blanket thanks att Ramon

Answer

This blanket is only available in red color.

Date Posted:
12/27/2012 8:18:30 PM

Question
what is the best practice for reusing a jar of packing Use only on one pt then toss? Re use by capping part of the strip outside the cap then pull that out and cut off unsterile section and ok to use on another patient? Cut end inside top of jar so none of the end is outside the jar and reuse?

Answer
Sterile packing strips in a jar are considered sterile until the jar is opened.  If you intend to use the strips in a sterile state, it would be recommended to use a new jar to ensure sterility.

Date Posted:
12/27/2012 6:32:38 PM

Question
Do you sell indiviual crib card holders to place on the cribs. If so, how much are the card holders? thank you

Answer
We do not have any individual card holders available.  The card holders we carry are built into bassinet baskets and are unfortunately not available for individual purchase.

Date Posted:
12/26/2012 8:31:48 AM

Question
We need a maximum height for caregiver ease

Answer

The height range of the bed pan is 15-23" from the floor.  You may add the additional height of the mattress for the working height.

Date Posted:
12/23/2012 1:29:54 PM

Question
I have high need for your product forour new medical school.please review prices and email me the reduced prices

Answer
Please e-mail a list of items you require to me at Brittany@MSECompany.net and I'll be happy to review and price for you.  Thank you.

Date Posted:
12/22/2012 8:10:10 PM

Question
I have a TENS machine N602 thatI have been using for back pain due to degenerating disks. I have recently bought replacement electrodes - Valutrode AXECF5050 from Ausmedic Australia. These are causing a reaction with an itchy red rash that takes up to ten days to clear up. Do you have electrodes that may be more hypoallergenic? Thank you.

Answer

The following electrode is recommended for sensitive skin and is hypoallergenic.  The manufacturer is Axelgaard and their item code is 901220 if you would like more information.

http://www.medical-supplies-equipment-company.com/product/ppf/id/11008/new_prod_full.asp

Date Posted:
12/21/2012 7:53:34 PM

Question
after the bottle is opened is their an expiration time multidose medication vials expire after 28 days. whould the iodoform gauze fall in this gategory alsothanks

Answer
There is an approximate shelf life of 30 days from the date the package is opened.

Date Posted:
12/21/2012 9:17:36 AM

Question
Have requested a price for 4 similar models a week ago.No reply. Do you want my business or not

Answer

Dear John:

Thank you for your inquiry.  We appologize for any delay, but this is the first request we have recieved from you since July 24th.  We will generate a quote for you later today.  We appreciate your patience. 

Date Posted:
12/20/2012 10:40:24 PM

Question
Does this table have a rod or something to attach table paper onThanks

Answer

Thank you for your inquiry. Regrettably, this particular table is not capable of attaching a paper dispenser. However, if you can tell me your requirements for an exam table, I will be sure to find a table that will fit your facility needs.

Date Posted:
12/20/2012 5:28:41 PM

Question
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Answer

Dear In Sung:

Your request is not clear.  Please restate your inquiry.

Date Posted:
12/20/2012 1:53:04 AM

Question
Kindly send me quotation for thisrefurbished Achieva PSO2 Respiratory Medical Ventilator.Also I just want to know the current status of the unit if its calibrated or have some cosmetic defects etc.

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote and the additional information your requested.  

Date Posted:
12/19/2012 7:07:17 PM