Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I intend on using this in our walk-in shower. The opening is 24 inches. If my husband sits on the chair, will he be able to slide into the shower area Or is the opening to my shower too narrow?Thank you

Answer
The seat is about 14in deep and the base at its widest is about 21in deep.  Your husband should have about 8-9in clearance from the edge of the seat (if back is about 1in from the shower wall).  This space should be sufficient for use of the bench.

Date Posted:
5/5/2013 5:54:14 PM

Question
Dear MSEC We are a New Zealand based medical supplier and have a customer looking for the largest disposableexam gowns possible for 200KG + patients. Could you send me information on what you have available with box qty and pricing. I look forward to eharing from you Regards Wayne

Answer
It seems that 3XL is the largest disposable patient gown that we currently carry.  We do have reusable gowns up to size 10XL.

Date Posted:
5/5/2013 3:49:22 PM

Question
Hi, this is Luz Mendoza. We are a community clinic looking for new chairs for the waiting area. I would like to know if you have non wood frame chairs, meeting health care standards. If you do, please reply ASAP, this is an emergent new need which needs to be solved in short period of time. Thanks Luz Mendoza. Manager Family practice. Los barrios Unidos Community Clinic. 3111 Sylvan Ave, Dallas, Tx. 75212. Ph: 214-540-0300, ext 224

Answer

Thank you for taking the time to speak with me this morning. I'm going to send you a few options for the waiting room chairs. Please provide me with your feedback and I will work on a formal quote with the selected chairs and provide volume pricing. Thank you for your time.

 

Date Posted:
5/4/2013 5:56:58 PM

Question
Hello! Id like to buy a surgical clothes. Tell me, please, what size should I buy L or XL My husband parameters pants - Waist - 102 cm hips - 106 cm, length trousers - 103 cm. Options Sweatshirts - armpit - 55 cm, Waist - 102 cm. Thank you.

Answer

Please find our Unisex Apparel Sizing Chart below (measured in inches):

Date Posted:
5/4/2013 3:21:46 PM

Question
My husbands wt. needs to be monitored for fluid increases on a daily basis. What is the best bathroom scale monitor to use

Answer

Thank you for your inquiry. I would recommend an digital one to guarantee you are reading the exact weight each time.

These are the following scales I would recommend for you:

Date Posted:
5/4/2013 11:05:31 AM

Question
What is the correct airway adapter part # for an adult to use with the Novametric Cosmo

Answer

Thank you for your inquiry. Regrettably, we don't carry this airway adapter part. Therefore, we don't have the number for it. However, please contact the manufacturer directly for assistance. http://www.respironics.com/

Date Posted:
5/2/2013 3:51:16 PM

Question
Superfrecator 6800 EXby Skylux .. why are they saying I suggest going back to the vendor who sold this unit to you and asking them for warrany and service information?

Answer
If you have this item, it would be recommended if you have any needs for servicing, to contact the company that you purchased from as if it is still under warranty, they would be able to provide the service/parts under the warranty, otherwise may be able to offer you discounted service or parts if it is not under warranty.

Date Posted:
5/2/2013 8:55:51 AM

Question
Dear Sir/Madam We are AT & T Trading LLC located in Dubai United Arab Emirate, We are writing to you regarding the Poole Tip Suctioning Instruments with Tubing you place on advert, we want an immediate purchase of this particular Poole Tip Suctioning Instruments with Tubing so we will like to know maybe is still available for sale and also the final price of it for a possible purchase. Kindly revert back to us through our email, sales_at_t3@lobbyist.com We will be waiting for your response as soon as possible. Best Regards Wilson Babra AT & T Trading LLC Yousuf Baker Road DEIRA DUBAI U.A.E Tel:+971528958339 Mobile:+971509668737 Fax:+971043975445 Email:sales_at_t3@lobbyist.com

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote. Thank you

Date Posted:
5/2/2013 12:34:33 AM

Question
Hi folks, I understand that item# 009GS-DPIPU the pediatric shower gurney has been discontinued; is there a similar product available?

Answer

It seems that the pediatric sized mattress has been discontinued and therefore the unit in its entirety is being phased out.  If you are interested in this item, we may be able to make the frame for you with over-sized pad.

Date Posted:
5/1/2013 4:17:23 PM

Question
We would like to know whether item#5962-24JJ 6inch Groove Directoris Medical devices product or not.Please let me know.With best regards,Mayumi

Answer

Dear Ms. Binks:

This item is frequently used during dental procedures.  I hope that answers your question. 

Date Posted:
5/1/2013 2:24:46 PM

Question
Is it used for coating cotton gauze? where can we use it? just for burning wound? what's the material of this product?

Answer

SeaSorb Ag Dressing provides faster wound healing through antibacterial effi cacy and high absorption capacity. This may lead to less dressing changes, reduced nursing time and lower overall wound care treatment cost per week.

You may review additional details on the item at the following link: http://medplast.lt/pdf/CP_SeaSorb_Ag%20datablad.pdf

Date Posted:
5/1/2013 4:18:57 AM

Question
Hello, I am a USAF Medic currently deployed. I have some Iodoform Packing Strip gauze that is expired and would like to know if the iodoform that is on the gauze becomes poisonous after expiration as some medications do Thank you.

Answer

Thank you for your inquiry.  Typically an expired packing material untreated would be acceptable for use if unopened as it would remain sterile, however anything containing a solution would not be recommended due to possibility of any adverse effects.

We would recommend contacting the manufacturer of the Iodoform Gauze Strips you have for further recommendations.

Date Posted:
5/1/2013 2:37:55 AM

Question
Could you tell me the weight , length and width at its widest?

Answer

Thank you for your inquiry. Please see the following information you requested below:

Date Posted:
4/30/2013 12:32:57 PM

Question
I am interested in what is included in the following phrase ¦Includes commonly requested emergency cart accessories for the 5 drawer mini emergency cart specialty package.Our safety committee is trying to decide what to purchase.Thank you

Answer

Thank you for your inquiry. The following emergency cart accessories are included:

Please check your email for a formal quote including shipping charges. If you wish to change any information on the quote, don't hesitate to simply reply for assistance.

Date Posted:
4/30/2013 12:15:58 PM

Question
Please couild you give nme a quote inclusive of shipping to New Zealand for one 30cm swiss exercise ball and one 45cmswiss exercise ball

Answer
A quote will be e-mailed to you shortly for 1 of the 45cm ball as we do not currently have any 30cm balls available for purchase.

Date Posted:
4/30/2013 12:31:59 AM

Question
Left foot, big toe and first toe removed surgery. Need Post-Op shoe for recovery walking around hospital, home, opened toed, no pressure on wound at front of foot. Recommenations Need mailed to VA Hospital, Spokane, WA. I live in Yakima, WA 304 miles away. In hospital now VA computer.

Answer

Dear Ralph:

Thank you for your inquiry.  Mens Post-Op Shoe with Adjustable Heel, X7514180BRCN is probably as good of a shoe as can be recommended given your condition. 

Date Posted:
4/29/2013 1:15:44 PM

Question
Good afternoon, Im inquirying if CombiDERM ACD is Hyperbaric approved by your organization in a Hyperbaric Chamber at a depth of 2 ATA with 100 Oxygen. Any data will be useful in making an informed decision.Scott Ellis, CHT, Paramedic860-367-3994sellis@precisionhealthcare.com

Answer
This line of products has actually been discontinued and is not available for purchase any longer.

Date Posted:
4/29/2013 12:54:48 PM

Question
May I purchase the above item by company check? If so, is there a mail order form? Thank you, Kris

Answer

Dear Kris:

Thank you for your inquiry.  The Ultimate Portable Treatment Table , item# 257-4067HSM can be paid with a company check.  You can also send us a purchase order.  If you would like to provide us with a final destination, we will be happy to provide you with a formal quote.  Please feel free to contact us at 877-706-4480 x 104 for Gary. 

Date Posted:
4/29/2013 12:25:02 PM

Question
Hello, I want to know if you can sell the turbine for the 300 gallon immersion tank .What is the price and time of delivery, pleaseThanks!Olga Ivanchenko

Answer

Dear Ms. Ivanchenko:

Thank you for your inquiry.  We should be able to provide you with the turbine for 300 gallon tank.  Please let us know the destination address of the unit along with whether or not it is a residential or a commercial delivery, so that we may be able to provide you with shipping information as well. 

Date Posted:
4/29/2013 12:13:39 PM

Question
1. Do you deliver and assemble How much?2. What is warranty on motor.3. Can you purchase Hoyer lift at later date?4. Where are your service centers in LA?5. What is the brand of the bed?6. How long does it take to deliver from time of ordering?Thanks,Carmen

Answer

Thank you for your inquiry. Please see the answers to your following questions below:

  1. Yes, we do delivery and assembly is available as well but it does come with a premium. However, the bed is pretty simple to put together. You will just have to assemble to head and foot board, side rails and casters (if you wish to put them). I would need your zip code in order to provide you with shipping charges. Also, if it's going to a residential or commercial location. But an estimate would be $240 for inside delivery & $185 for curb side delivery.
  2. The warranty on the motor is 1 year.
  3. Yes, you can purchase a hoyer lift whenever you please. Just me mindful of paying two shipping charges, we can combine to save a bit on the delivery cost.
  4. We don't have service centers, but if you call us with an defect the bed will be repaired or replace if within warranty period. Our techs can still repaired for an additional fee outside of the warranty date.
  5. Brand of the bed is Tuffcare (Great manufacturer with quantity products)
  6. Delivery time is 5 business days from date of purchase.

If you wish to proceed or contact me further I can be reached at 1-877-706-4480 x 108 Gilbert (kgilbert@msecompany.net)

Date Posted:
4/27/2013 6:19:33 PM

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