Ask The Pros:

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
what are the track and hook dimensions? I need to determine the proper height for a custom lab installation non-hospitalAl

Answer
The track is 1-3/8in W x 13/16in H.  The metal carrier hooks are 1-7/16in L. The overall carrier size varies very slightly depending upon the carrier type.

Date Posted:
8/2/2013 3:39:35 PM

Question
Is the finished end on this as i see it in the picture, no type of end cap How do the roller hooks stay on? Are the roller hooks included? Also what is the recommened weight limit on this? Thanks!

Answer

This picture simply shows a cross-section view of the track.  End caps, stops and splices are included where required.  Carriers are included and will support the weight of any standard to heavy weight cubicle curtain fabric.

Date Posted:
8/2/2013 11:31:32 AM

Question
Warranty Price? Supported by manufacturer? Any standard accessories?

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including all information you requested above. Thanks!

Date Posted:
8/1/2013 3:52:28 PM

Question
Do you happen to have these sissors in blunt/blunt tips but with the same profile? I need the narrow little nose - most blunts are too wide. Thanks, M

Answer
This is a sharp/sharp scissor.

Date Posted:
8/1/2013 2:07:47 PM

Question
Good day, Do you have washable antibaterial medical pillow size 48m x 68cm? if ever please email us the specs and quote us for 400pcs

Answer

Thank you for your inquiry. Please check your email shortly for a formal quote. Thanks

Date Posted:
8/1/2013 7:29:33 AM

Question
Good afternoon. I have found your website on the internet and would like to take a moment to introduce my company. GLA Agricultural Electronics has been manufacturing Large Animal Health Thermometers since 1969. Our reputation is based on their speed, accuracy, and durability. If our product would be of any interest to you, I would be very glad to provide you with further information about our products. Thank you for your time. John K. Thomas General Manager

Answer

Thank you for your inquiry. We did review your website and notice you had two products available? Is that correct? Could you tell us the dealer price for these thermometers and the suggested retail?

Date Posted:
7/30/2013 1:22:42 PM

Question
What AAMI level of barrier protection does this gown have

Answer
This gown features AAMI Level 4 Barrier Protection.

Date Posted:
7/30/2013 11:08:14 AM

Question
Dear Sirs,We wish to place an order for a paediatric manikin for teaching purposes and wish to request for a formal quotation urgently.

Answer

Dear Mr. Bernard:

Thank you for your inquiry.  Please provide us with the delivery address so that we can include the delivery charges in your quote as well.  We look forward to receiving your reply. 

Date Posted:
7/30/2013 6:22:36 AM

Question
I sleep on an adjustable bed for vertigo. I also have neck probems. What pillow do you suggest so that my head isnt tilted forward.

Answer
We would recommend a cervical roll pillow or a cervical support pillow with a fair to heavy indention in the pillow.  You may view our selection of cervical support pillows at the following link: http://www.medical-supplies-equipment-company.com/product/ppf/param/488_0__1_true/product_search.asp

Date Posted:
7/29/2013 4:26:53 PM

Question
Do you have any hampers that allow the lid to completely flip backward

Answer

Thank you for your patience. Regrettably, we don't carry any linen hampers with the lid flipping completely backwards. Our lids will flip to about 90°. We apologize for the inconvenience.

Date Posted:
7/29/2013 3:26:58 PM

Question
Can this scale be recalibrated if necessary

Answer

Thank you for your inquiry. This item is no longer available and has been discontinued. However, please check out our other similar scales and each of these can be recalibrated if needed.

Mechanical Personal Scales In Lbs

Mechanical Personal Scale

Mechanical Personal Dial Scale

Date Posted:
7/28/2013 10:50:17 AM

Question
wondering if there is a reusable neonatal sensor for the Masimo.

Answer
The sensor to be used in this case will be the LNCS Y-I Multisite Sensor.  This is not a sensor we currently have in inventory.

Date Posted:
7/26/2013 1:57:11 PM

Question
We are getting an error code F201 when we try to do anything with the machine. Is there anything that can be done.

Answer
This code seems to indicate servicing is needed.  Please contact the manufacturer for more information on the error readout at 800-854-9305.

Date Posted:
7/26/2013 8:53:13 AM

Question
I am looking for a waterproof tape to secure electrodes to skin that will not easily come off.

Answer
Our Medfix Retention Tape would be a fair option for you.  It comes in different sizes and is waterproof.

Date Posted:
7/26/2013 12:04:12 AM

Question
Enquiry Good day to you there! Haven gone through your post accordingly, we would need you to know that the following has our attention for an immediate purchase. 30 quantities of Excel Extra-Wide Wheelchairs-20 wide, removable desk-length arms, swing-away detachable footrests Item# 007608SDMDM Kindly supply detailed information about the above listed with applicable prices not forgetting to give a shipping quote/advise too down to United Arab EmiratesUAE. Will be glad to read from you soon. Warm Regards, Mr Abdul Malik. Abdul Enterprises Ltd. PO BOX 95921, Sharjah, United Arab Emirate. Email: abdulenterprises@outlook.com

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote estimated shipping charges to UAE. Thanks!

Date Posted:
7/24/2013 2:37:38 PM

Question
Looking for good quality, quiet nebulizer and good quality reusable trach mask for nebulizer treatments. Do not want a cheap disposable mask because they are too flimsy.

Answer
Thank you for your inquiry. I believe you have found the right item to suit your needs. This nebulizer is one of our most durable units and the mask is disposable but not flimsy.

Date Posted:
7/23/2013 1:55:33 PM

Question
We have to place pump on 30 min. hold during a feeding. When this is done the pump will change the the volume to be fed and total vol. Is there a better way to do this hold for 30 min other than putting on hold Can it be turned off and turned back on and resume where it was interupted?

Answer

Thank you for your inquiry. Regrettably, we experienced on the function aspect of this device. However, please feel free to contact the manufacturer directly. Covidien 1-800-962-9888. I did find this instructional PDF file, maybe this can address some of your questions. Please click here to see the file. Thank you!

Date Posted:
7/23/2013 10:16:36 AM

Question
I received an email stating that my order has been cancelled???????? My question is WHY????, I did not cancel my order. You have taken payment for my order so I would like this to sent to my ASAP

Answer
As per the message left and e-mail sent to you yesterday, the order was cancelled and refunded as the style of shoe you ordered has been discontinued.  We do not currently have a replacement style available in the sizing you require.  The charge was refunded to your credit card yesterday and should post within 1-3 days.

Date Posted:
7/23/2013 8:33:02 AM

Question
To Whom It May Conern, Do supply to Australia, what standards were used in the design of the bed and what are the gap measurements in the side rails please Definition of youth -what is the youngest age that this bed can be used for please?Thanks Alexa

Answer
Thank you for your inquiry. We do supply and ship to Australia. This bed meets and exceeds the FDA regulations. The gap measurements between the side rails are 2 3/8 inch apart. The youngest age would be around 3 years and above. Would you like a formal quote for this youth bed?

Date Posted:
7/23/2013 1:25:13 AM

Question
Hello:I´m interesting in purshasing a pickup truck pediatric table. I´m wondering what size of roll paper do I have to usewith this table. If I live out side USAwill you ship this item to my countryThank you

Answer

We do ship some items internationally and will be happy to provide you a quotation including delivery to the nearest port.

This table will accommodate up to 21in paper rolls.

Date Posted:
7/22/2013 8:16:28 PM

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