If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I would like to buy 7 of these - how do I see laminate color selections.
Answer
Hi Lauren,
Thank you for contacting MSEC! One of our customer service representatives will reach out to you soon for additional information.
Thank you!
April R.
Date Posted:
3/25/2022 3:26:03 PM
Question
where can I purchase a balloon PEG tube replacement? 18FR
Answer
Good afternoon Ms. Lyle,
We do not have the item listed on our website, but I can help you place a customer order.
Item #810010AABMD (MIC* G Silicone Gastrostomy Feeding Tube with 7-10 mL Balloon Volume, 18 Fr) is $103.83 + shipping.
Please email your full ship to address to Christa@msec.co if you would like a quote for the item.
Respectfully,
Christa W.
Customer Support Specialist
Date Posted:
3/23/2022 3:03:48 PM
Question
I am looking for a wide table, I work with bariatric sized clients. I do Massage Therapy as well as Esthetics, I prefer to have a table wide enough to accomdodate wide shoulders and bigger arms. I would like a price for 1 table.
Answer
Good morning Ms. Headrick,
Thank you for your inquiry.
One of our customer support specialists will be in contact with additional information shortly.
Respectfully,
MSEC Customer Support
Date Posted:
3/20/2022 12:26:20 PM
Question
Hi there!I am using a SpiroDoc and I need to know if this style of bacterial filter will work!Thanks,Caitlyn
Answer
Thank you for your inquiry, These filters are brand specific and would not work with SproDoc.
Date Posted:
3/18/2022 11:46:29 AM
Question
need an enclosed cart with metal locking doors for busy campground in windy mountains. our golf cart has a ball hitch. what accessory can be attached to metal cart here
Answer
Good morning Mr. Query,
Thank you for your inquiry. Once of our customer support specialists will be in contact with you shortly to assist you with your request.
Respectfully,
MSEC Customer Support
Date Posted:
3/16/2022 6:39:37 PM
Question
is stethascope attached to cuff
Answer
Good morning Mr. Peralman,
Thank you for your inquiry.
One of our customer support specialists is looking into this for you and will be in contact shortly with additional information.
Respectfully,
MSEC Customer Support
Date Posted:
3/16/2022 8:21:18 AM
Question
hello.can we autoclave the spool multiple times we only cut small portions for use at a time.
Answer
Good Morning Angie:
Thank you for your inquiry. The wire is autoclavable.
Date Posted:
3/9/2022 10:30:55 AM
Question
Does this recliner come with legs instead of rollers
Answer
Good morning Mr. Charo,
Someone from our customer service department will reach out to you shortly.
Thank you,
April R.
Date Posted:
3/7/2022 11:21:12 AM
Question
Does this cart come in red and if so, is there an ordering link that you can provide? I dont see red as a selectable color choice. Thank you.
Answer
Good morning Mr. Madrid,
The Top Loading Fiberglass Waste Collection Cart is available in red as well as the following colors.
Question
Can this parallel bars be used with adult population especially the geriatrics for balance training
Answer
Good morning,
Thank you for your inquiry. This unit is designed for balance training in all ages. Note: the balance board does not come with the parallel bars. It is sold seperately. Please let me know if you have any additional questions.
Regards,
Lucinda E.
Date Posted:
2/5/2022 9:00:21 AM
Question
Hi, my question is whether this device is compatible with different kinds of electric wheelchairs?
Answer
Good Afternoon Neil:
Thank you for your inquiry. MS3C-300WC is designed for use with manual chairs. Use with electric wheelchairs would render the trolley to heavy to operate.
Date Posted:
2/1/2022 2:47:24 AM
Question
How far up what degree angle does the backrest adjust to
Answer
Good morning,
Thank you for your inquiry. The backrest on this unit is adjustable from 4 to 68 degrees. PLease let me know if you have any additional questions. These tables have a 25 business day lead time. If you would like a formal quote, please send over a ship to zip code and confirm if the delivery address has a commercial height receiving dock.
Regards,
Lucinda E.
Date Posted:
1/26/2022 10:45:59 AM
Question
Can you please tell me the manufacturer of this table
Answer
Thank you for yoour inquiry. The unit is manufactured in Asia under brand name Body solid.
Date Posted:
1/23/2022 1:16:13 PM
Question
What are the dimensions of this cabinet Thank you!
Answer
Good afternoon Ms. Walsh
Thank you for your inquiry. The Modular Cabinet is available in the following sizes.
48"Lx36"Hx18"D or 48"Lx36"Hx24"D
Please feel free to call me at 713-706-4480 or email me directly at Christa@msec.co with any additional questions.
Respectfully,
Christa W.
MSEC Customer Support
Date Posted:
12/26/2021 7:13:48 AM
Question
Is there any way to lock a laptop to this surface
Answer
Hi Mary,
This model does not lock, however item #603053OMI does. If you have any questions, or would like a formal quote please let me know.
April R.
713-706-4480X102
April@msec.co
Date Posted:
12/21/2021 6:06:06 AM
Question
I have an L-shaped stairway. the lower landing is 41x41. Is the landing sufficiently large enough to maneuver the chair to complete the trip.
Answer
Good Afternoon Leonard:
Thank you for your inquiry. With standard foot rest, we recommend 42x42 inch landings. We also have a shorter foot rest that will work on 38x38 inch landings. Please give us a call to discuss available options. Units are in stock. Typical transit time 3-5 days. Allow for longer delivery during the holidays. We look forward to hearing from you,
Date Posted:
12/20/2021 12:21:59 PM
Question
What are the measurements of this item
Answer
Good afternoon Saarda,
Date Posted:
12/18/2021 6:26:39 PM
Question
Can any wheelchair attach to this stair trolley?
Answer
Afternoon Kathy:
Thank you for your inquiry. MS3C-300WC is designed to fit many of the standard wheelchairs with seat widths from 18-22in. However, it does not fit all chairs, especially custom made chairs. If you would like to send us pics of the wheelchair in question, we will be happy to give you an opinion of whether it would work with the trolley. Please let us know if you have any other questions.
Date Posted:
12/14/2021 3:42:35 PM
Question
What is the current lead time on this itemDoes it plug into a regular US outlet?Greg
Answer
Good morning Greg,
This unit can be pluged into a regular US outlet. Someone from our customer service department will be reaching out to you shortly with additional information.
Thank you!
April R.
713-706-4480x102
Date Posted:
12/10/2021 7:38:36 PM
Question
Can this be used for a disabled 8 year old child Can this be modified for a disabled 8 year old child?Are there pediatric evacuation chairs?
Answer
Morning Kathy:
Thank you for your inquiry. Battery operated chair can be used for children. For smaller bodied individuals, we recommend using pillows or wedges for better positioning. The chair comes with waist and shoulder straps as well as foot strap. Units are in stock.
Date Posted:
12/8/2021 8:27:21 AM
[<< Prev]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
Page 522 of 522