Ask The Pros:

Question

Requesting a quote for the following: Items: Cubicle Curtains with Mesh Medline Snap Panel System or Equal – includes tracks, carriers, and installation Quantity: As listed – 56 EA curtains, 130 EA mesh panels, 90 EA 5' tracks, 130 EA 2'x2' tracks, 85 EA 6' tracks, 20 EA 4' tracks, 3,315 EA carriers, and 1 EA installation Specs: Must meet attached salient characteristics nonwoven polypropylene curtain, nylon mesh ½” aperture, anodized aluminum tracks, durable plastic carriers, full installation Delivery/Install Location: Charlie Norwood VA Medical Center, 950 15th Street, Augusta, GA 30905 Please confirm availability of these items and your interest in providing pricing.

Answer

Good morning, 

I have emailed you over our curtain form. Please fill it out and email it back to me, to be able to provide you with a complete quote with lead time. My email is Liz@msec.co please sheck if it didn't go to your spam box. 

Thank you. 

Liz V.

Date Posted:
10/5/2025 6:40:53 PM

Question

Please provide quote on the following item: Hematocrit Centrifuge 24-place_Item# 1057-FH42-CEHLW Quantity: 1

Answer

We are already in the process of preparing a quote for Niusha Yazdani Elah Abadi

Date Posted:
9/19/2025 1:57:22 PM

Question

I would like to kindly request an official quote for this item.

Answer

Good afternoon, 

This is Liz from MSEC. I will be working on your request to provide you with a complete quote. Can you please email me back to Liz@msec.co and provide me with your shipping zip code to provide you with a complete quote. 

Best Regards,

Liz V.  

Date Posted:
9/16/2025 11:40:30 AM

Question

i am in need of a small pad with therabead properties. does something exist that is 1 or 2 inches wide, and 6 or 8 inches long? my wife needs it to apply heat to her eye. she'd be happy with some other substitute that worked as well. Thank you for your quick response.

Answer

Good afternoon, Mr. Gross.

I was trying to look for something for your wifes eye, that she can out some heating pads. Unfortunately we don't carry any small heating pads for the eye. We do carry heating instant hot packs size 4x9 and 6x9 which are made by Medline.  This come in pack of 24/count priced $55.88 and we also have Medline Disc Hot packs which warms the skin prior to blood sampling to help increase blood flow, this is nonwoven lining that can be placed on the skin.size 4x9 24/count $51.88. If you have any questions, feel free to reach out to me by email Liz@msec.co

I have emailed you pictures of the both items to your email, if you don't see it please check your spam or junk mail. 

Best regards,

Liz V. 

Date Posted:
7/31/2025 12:50:57 AM

Question

Can you tell me the dimensions of your cervical pillows, particularly the height? The height dimension seems to be omitted on your website. I am interested in the AB Contour Pillow, Double Core Cervical Pillow, Memory Foam Contour Pillow, and Core Memory Pillow

Answer

Good afternoon, Debbie.

Our AB Contour PIllow specs are below priced $67.05 plus flate rate shipping $18.50

Item# LB555ROCMM (item currently in stock)

• Convenient and portable.
• Comes with an elegant satin cover.
• Innovative design ensuring extra comfort and support.
• Colors: blue
• Size: 14" x 9.5".

If you have any other questions feel free to reach out to me Liz@msec.co.

Best Regards, 

Liz V.

Date Posted:
7/15/2025 1:43:34 AM

Question

what is the recommended mounting height of the Wall Mounted Lead Apron Rack

Answer

Thank you for your inquiry.  We would recommend 3-4 feet off the ground.  

Date Posted:
5/23/2025 2:37:17 PM

Question

We ordered an extra wide bariatric straight top hi-lo table, 40 in wide; Part #3BK Black Upholstery; Model 84100-40 Can you please give me the assembled dimensions of the table?

Answer

Good morning, Elaine. 

The dimensions for model 84100-40: Length 72" x Width 40'' x Height 18''-35''

The dimensions for model 84100-34: Length 72" x Width 34'' x Height 18''-35''

If you need anything else please feel free to email me to Liz@msec.co

Best Regards, 

Liz V.

Date Posted:
5/21/2025 12:17:51 PM

Question

Hello - I have a patient who has requested that I prescribe a recumbent cross trainer for him. I do think it is indicated for him and have written a letter of medical necessity to support him in his claim. Am I able to fax a DME prescription to your company for this product? Thank you, Dr. Jenny Harmon

Answer

Thank you for your inquiry.  At this time, we do not accept insurance coverage.  

Date Posted:
5/16/2025 3:47:42 PM

Question

The trash bin listed on this cart, is it the yellow bin Can just these be ordered seperately?

Answer

Good Morning Santana:

Thank you for your inquiry.  Yes, you can order those seperately.  How many do you need?

Date Posted:
5/16/2025 11:44:34 AM

Question

I saw that the stair trolley for pediatric tilt wheelchair requires 42x42 landings if the stairs turn. Are there any other recommendations or requirements for the stairs it can be used on such as stair slope

Answer

Good Morning Amy:

Thank you for your inquiry.  We typically would like to ask some additional questions to make sure thatStair Trolley for Pediatric Tilt Wheelchair, MS3C-300PWC is suitable for your needs.  Please give us a call at 713-706-4480 x 110 at your convinience.  

Date Posted:
5/15/2025 10:27:34 AM

Question

Does this rotator have friction driveWhat is the diameter of the rotation?Thank you

Answer

Good afternoon,

Thank you for your inquiry. I have reached out to our tech support with your questions. I will get back to you as soon as I have an answer!

Date Posted:
4/3/2025 12:21:25 PM

Question

Are these mitts for warming/heating

Answer

Good afternoon, Mae

The Therabath Hand  ComforKit helps to enhance your paraffin wax treatment with accessories that will elevate your experience, including insulated hand mitts for warm comfort, plastic liners for easy cleanup and application, a pre-treatment cleansing spray, and a hydrating moisturizing cream for daily skin maintenance.

• Contains insulating mitts liners, used in conjunction with paraffin wax treatments, to help prolong the heat from the warm paraffin wax.
• Hand ComfotKit Includes: two insulated mitts, 100 plastic mitt liners, 4 oz. pre-treatment cleansing spray, and 4 oz. intensive hydrating cream.
• Mitts are made of heavyweight plush polyester-velour with cotton lining.
• Plastic mitt liners help retain heat.
• Can be safely washed in a washing machine or hand washed.
• Made in the USA.

If you have any questions, feel free to email me directly Liz@msec.co and item is currently in stock.

Thank you, 

Liz 

• Contains insulating mitts/boot liners, used in conjunction with paraffin wax treatments, to help prolong the heat from the warm paraffin wax.
• Hand ComfotKit Includes: two insulated mitts, 100 plastic mitt liners, 4 oz. pre-treatment cleansing spray, and 4 oz. intensive hydrating cream.

Date Posted:
2/16/2025 6:45:46 PM

Question

I am the EMS Medical Team Coordinator for Seven Feathers Casino Medical Team. I have a question about your MS3C-1000 PRO Commercial Heavy Duty/Bariatric Folding Lightweight Stretcher-Chair, Weight Capacity 600 lbs. Can this cot be lowered to the ground in its cot position for loading an unconscious patient

Answer

Good Morning James:

Thank you for your inquiry.  MS3C-1000Pro will collapse flat to a ground level.  We also have other commerical grade models such as MS3C-250Pro which has a removable top which can be than be used as a cot to load the patient at ground level and then re-engage with the base for transport.  

Date Posted:
1/3/2025 4:41:49 PM

Question

Quote needed for 20 lockable medication cassette storage units with intended use on nursing floors medication rooms in an acute care hospital setting. Each cassette or combination of cassettes needs storage for 20 individual patient rooms.

Answer

Date Posted:
11/26/2024 9:12:25 AM

Question

Are your heat pads certified to IEC 60601-2-35 If so can you provide me with available models?

Answer

Good morning, 

Thank you for your inquiry. Upon my research, this item as stated is not certified to IEC 60601-2-35 and there are not any available items that have that certification. Please let me know if you have any additional questions.

Kind regards, 

Lucinda E.

Date Posted:
11/22/2024 2:46:11 PM

Question

we need parts for this chair. the upper pull out assy and the levers to extend the bar.

Answer

Afternoon Jamie:

Thank you for your inquiry.  Please contact us at 713-706-4480 x 110 to speak with tech support about your parts requirements.  

Date Posted:
11/7/2024 1:17:27 PM

Question

Hello, do you have this item in stock And how long does shipping usually take?

Answer

Date Posted:
10/16/2024 7:24:20 PM

Question

what is the width of this walker. Looking for a wide walker for a 685 lb pt.

Answer

Hello, Nan.

The overall width is 33" and handgrip width is 27" and the weight capacity is 700lbs. If you have any other questions, feel free to reach out to us here at MSEC.

Thank you, 

Liz V.

Date Posted:
10/16/2024 5:27:07 PM

Question

Do you have any hospital grade sconces that have emergency battery backup? I need sconces that have normal power and battery backup power to be placed above beds in a hospital emergency room.

Answer

Date Posted:
10/7/2024 4:20:38 PM

Question

I need a basic Lightweight Emergency Transportation Stretcher for a private vehicle with a 31 bed load height.Recommendations

Answer

Morning Pat:

Thank you for yoour inquiry.  Most transportation vans and SUVs have a loading height of 27 in or less.  31 in plus is more typical for commerical EMS vehicles.  Loading height is measured from the ground to the top of the bumper. Please confirm the loading height.  Give us a call to discuss available options.  877-706-4480 x 110 for Gary.

Date Posted:
10/6/2024 6:48:36 AM